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February 2024 by Gail Moore
Always great service and plenty of selection
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February 2024 by Kate C
The doctors here are the best, as well as the front desk and support staff. Our dogs get the best care here and the doctors listen to our concerns and give wonderful advice too. Best veterinarian office we've been to, by far.
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February 2024 by Taylor G
We had 2 of our dogs on the wellness plan. One dog passed away in July, I called to let them know as they were treating him. She said she would put it in the system. She never cancelled the plan or told me that I would need to call…. I was still being charged for the dog that passed. They sent me to collections for the dog that was still living because they said the card on file was expired even though I updated it when I was there with the sick dog. When I called to speak with the practice manager the lady said that she would leave a note but wasn’t sure when she would get back to me. I asked when she was in next and she stated that she was there today but knows she had other things to do. She said that she was off on Fridays and that she might call me Saturday but knows she has stuff to do and if she doesn’t call me back by next week then to call again and they would remind her. Terrible customer service from all levels. I would absolutely never use this animal hospital again.
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November 2023 by Del Turner
Great Vet and staff very friendly and caring of others pets
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October 2023 by William Petitt
Everytime we need anything this place takes extreme care of or pack! We wouldn't go anywhere else
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October 2023 by Angie Helton
I paid for our cat for 2 years on their insurance program. The first time I really needed them, they did not answer the phone or return my message. I took our fur baby to the animal hospital. 6 hours later and 700 hundred dollars our Jude is doing well. I finally got in touch with Banfield. Told the person of my concerns. I was put on hold then hung up on. No return call!! I guess they really DON'T CARE. It's a money thing!!!
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September 2023 by Donna Jenkins
The staff is always courteous and professional. The care they provide is excellent.
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August 2023 by Edward Rimkus
Great staff , very friendly and professional. ery easy to get an appointment.The Optimum Wellness plans are awesome. They make it very affordable to care for your furr babies.
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August 2023 by Dan Araujo
We have been bringing our dogs there for many years and they have had the best care. Everyone is so nice.
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August 2023 by Sarah Ewing
The vets seem good, but the cost is VERY high to get your pet on a plan, and I do not feel their services are worth the price. Banfield wants to charge you for every little thing your pet needs. My pet was treated for an infection, which did not clear up. They would not call in a refill and wanted to see him again, but I could not get him in for an appointment for 2 weeks unless I dropped him off. Did I say he had an infection??? Would you want your pet to suffer for 2 weeks??? I personally don't want to drop my pet off and have him caged until they can get around to seeing him. So, we will not be remaining with their services. We are now going to an established vet clinic where the vets know you, know your pets, and care about their needs and your concerns. I would not recommend using Banfield's plans or services.
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August 2023 by Jay- DubDubb
Excellent customer service by Vet Tech Daniella!!! Was able to get my animal in next day for necessary bloodwork.
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August 2023 by Lauren Dixon
I love these people. They are always so friendly and helpful. Dr. Tateman and MacKenna are the best.
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August 2023 by Robyn DeLong
Do not trust other vets in the area, but these people went out of their way for our Rosie and saved her from being septic after other vets overlooked her decade teeth that even I could tell needed pulled.
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June 2023 by JESSICA
Dr Clingner has always been great with my little monsters who can get quite aggressive when stressed.
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May 2023 by crp p
The staff here is amazing! They take great care of my pets. The wellness plans really help with the cost too!
