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April 2024 by Marcus Grigsby
Last 3 deliveries were extremely poor in terms of product quality. One of those 3 were also wrong. I gave up on Donatos after this. (about 3 months ago) But, go ahead and try YOUR LUCK ! It just shouldn't be this way. Why must we "cross our fingers" and hope when we order a delivery ?
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April 2024 by Thomas Jonak
Their thin crust, large pepperoni pizza is the best we've found. It's always quite pleasing and hits the spot. And, it's ready in 14 minutes (not 13, not 15...14 minutes).
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April 2024 by Jean Andrews
We ordered a pizza 1hr and 15 mins have passed it's 631 we were told pizza would be here at 543. Called twice, first time was tolld delivery driver would be here in a few minutes as he has already left. It's a 6 min drive to our house from the donatos on Paragon. It's been 17 mins. We cancelled the pizza and ordered from another place.
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March 2024 by JW Corbett20
Uber Eats driver messed up our order and didn't delivery everything. Called store and they Sent the whole order again with their Driver. Thank You.
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March 2024 by Ani Jayanth
Never order online. They will get it wrong and never correct for you. The customer is not their focus. Trash
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March 2024 by Luke Bistor
Did not cut my sub in half.Pizza was really good.Cashier did not greet me and it was like I was bothering them. ?
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March 2024 by Jimmy
Ordered delivery online and had the pleasure of it coming from this location (wish it let me pick), after about 90 minutes I called the location 3 times about 5 minutes apart and nobody answered the phone. The third time they actually picked up the phone and hung up lol. It was a Sunday night so not like it's a busy time. Pizza arrived like 15 minutes later with no call back. I've had issues with this location in the past. Try to avoid this location. Bad management. Upper Donato's management doesn't really care either.
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February 2024 by kate leal
Best pizza in Centerville.
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February 2024 by Richard Isbell
Clean, fast, friendly staff. Two thumbs up! ??
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February 2024 by Real Tyranny
I visited shortly after they opened on January 20th, '24Bathrooms were not tidy, but, more importantly, they WERE clean.Service was professional.Small pizza was like I ordered, well done, hot and very good.Overall good place.
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December 2023 by Cody Crawford
Love Donato’s but this location is way understaffed and the service is bad. Had a pickup order and when I got there they said they had to fulfill a 40 pizza order they just received so they’d be cancelling a lot of other pickup orders. There were a lot of angry customers in line waiting for a refund. It’s been about 12 days and the refund they said they had gave has yet to show up at all in my account. Avoid this location. The ones in West Carrollton or Springboro are better.
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November 2023 by Lauren Thompson
SO BAD. Our order was supposed to be ready at 11:50 and we walked out at 1:00. Missed half the Ohio State vs Michigan game. Horrible experience. Workers seemed upset, one didn’t show up and one was late. Never go to this donatos absolutely atrocious. Hopefully food is good cause the service sure wasn’t. Everyone waited over an hour for their food. We were the last. No apologies either.
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September 2023 by Paul Michael Stone
Good pie loaded with meat.
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September 2023 by Kapil Sharma
This branch is my favorite and Pizzas are great too. Staff is very friendly and always patiently listens to my orders and prep it to perfection. Definitely recommend this place!!
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July 2023 by Jahari Murdock
Had a great experience at this location. I was out of town with my family looking for a late night bite to eat. They were great to us, food came out quickly and it fed 8 people for under 40 bucks!
