Hauer Music is a highly regarded music store known for its friendly and knowledgeable staff. Customers consistently praise the team, including Jim, Randy, Tom, Maggie, and Marilynn, for their helpfulness and warm approach. The store provides a welcoming atmosphere where musicians of all levels can find the support they need. Many customers have shared positive experiences, such as purchasing instruments and receiving exceptional service. One customer highlighted how Maggie went above and beyond to help their daughter acquire a YAS580 saxophone, allowing her to try it out in a learning room. Others appreciated the extensive knowledge of the staff, particularly Mr. Hauer, who offered valuable lessons in guitar care. While most reviews are very positive, there was a concern regarding customer service related to a string replacement. A customer felt disappointed after being charged for labor on a new string, contrasting with the generally high level of service at Hauer. Overall, Hauer Music stands out for its commitment to customer satisfaction, offering setups and adjustments that are often free for a year after purchase. This local store provides a level of care and service that many feel cannot be matched by larger retailers, making it a highly recommended destination for musicians in Southwest Ohio.
Fantastic people. Joe knight great guitar instructor.
July 2025
Very great staff! Jim helped me with 2 practice amps. Randy gave me info for lessons. Tom and Maggie both helped and Marilynn checked me out. Everyone had smiles, everyone is welcoming. It has been a class act establishment for years! Thanks Hauer Music!!!
May 2025
Really cannot say enough how knowledgeable the staff are, as well as kind and courteous. Today Mr Hauer spent over 20 minutes essentially giving me a free lesson in guitar care and maintenance. Overall, I’m always happy to shop at Hauer and will continue to shop at Hauer and recommend them to any SW Ohio musician.
