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February 2024 by Lyttle
Absolutely terrible place to shop. I am ABSOLUTELY never coming here again. The workers are RUDE. Just go to Sam’s Club.
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February 2024 by Tina Spaulding
Clean, lots of products, reasonable prices.
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February 2024 by OUMeg04
ABSOLUTELY TERRIBLE experience with our pickup order. Over $400 worth of groceries were stacked like a tower in the back of our vehicle by an employee Nick. Bread smashed, chips crushed, frozen food packages busted, eggs broken, ice cream busted and out of the container, etc. when we unloaded our groceries. I called to speak to the pick-up Manager who said “I could come in” and get a refund or go to the app and get the customer service number for a refund. I told him coming in defeats the purpose of why I placed a pickup order in the first place, and I’m not going to waste anymore of my time searching for a number when he as the manager could provide that for for me. He said he didn’t have it, was extremely rude, and not helpful at all. My husband ended up calling and got a refund of over $40 of damaged groceries. Clearly this Kroger lacks training for their employees on how to pack a vehicle and hiring the appropriate people in upper management to handle customer’s complaints. We won’t be doing Kroger pick-up from this location ever again. Choose Lebanon or the Centerville location on Feedwire. Kroger- do better. Customers- DO NOT SHOP HERE.
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January 2024 by Ollie
Best place for general groceries things. Crowed most of the time but fast lines in self checkout. Ice cream is bussin frfr.
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January 2024 by J
The price gouging is out of control. They raised the price of distilled water 50 cents during Covid. Is Ohio running out of water?? A can of green beans from a local source shouldn't cost more than 50 cents.As of this year, as soon as we walk in the floors are filthy, barely any a.c. and the bathrooms are saunas. I now shop at other stores to get higher quality at reasonable prices even during this pandemic/ war time crisis. GOUGING IS UNACCEPTABLE, ESPECIALLY WHEN THE EMPLOYEES AREN'T GETTING PAID A DECENT WAGE.P.s. You may want to look up the lawsuit against Kroger regarding them skimming more from employees withholdings last year. ?
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January 2024 by Judy Weigandt
The store is clean the produce is fresh. I enjoy going to this grocery store.
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January 2024 by Jim Snyder
Always easy to find what I want.
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December 2023 by kate leal
Clean store, big selection (even at 900pm) and very helpful crew
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December 2023 by Kevin Lairson
Well I have to say their grocery pickup is not the best, it's a good thing it's free. There's not been one time that my order has been right. The last three months I am always missing something, I keep trying to see if I can go home and all my stuff will be there and not have to make another trip there. Now I don't use it every time only when I am sick or having problems walking around. They are always nice when I call and fix it but I hate driving back to get my stuff. Also the managers need to learn how to order for their areas they are always out of common stuff. When I order or go in shopping.
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December 2023 by Jeanette Mells
The store was very well maintained, smells of fresh produce. The shoppers was very nice , very generous to help the Salvation Army kettle drive. Thanks for a great experience!!!
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December 2023 by Amelia
Didn't fulfill my grocery pickup and didn't tell me until I was on the way. ?
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December 2023 by ShellShocker
Always has what you need. Amazing place, good bakery, just a shame that they have no free samples.
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November 2023 by Ann Marie Ferris
Kroger check-out young lady was nice enough to let me know that Veterans had a 10 percent discount today. I wasn't aware of this, it help me very much. I'm a disabled veteran.
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October 2023 by Equable Tie
This Kroger is absolutely awful. I was purchasing potatoes and I was confused using a digital coupon. An employee terribly explained the digital coupon to me and told me I need to pay full price and couldn't use it. I disregarded the situation and bought the potatoes anyways. I then went to customer service to ask a question and the same employee followed me without me knowing and told the manager about the digital coupon, explaining the situation out of context to him. I was furious and stated, "I didn't walk here to speak about that." The manager ignorantly and repetitively said "she's just taking care of you." When I tried to reason with him I got the same answer back. He also kept assuming things that didn't even happen, awful manager very unprofessional. A few minutes later an employee walked in on the situation without knowing any details, said "I am witness and that employee did nothing wrong." Very disgusting. If want to get followed, not able to explain yourself, and get assumptions made against you come to this Kroger.
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October 2023 by noah rodenfels
Great Kroger store! It can be very busy some days of the week though. Otherwise great place to get groceries
