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February 2024 by Malcolm Hardy
Excellent customer service
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December 2023 by Jon D
old bearded guy was rude. should not be working with people.
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November 2023 by Raymond Harris
Very knowledgeable staff have always steered me in the right direction
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September 2023 by Krista Lackey
The employees were so helpful in testing my car battery and starters. I would highly recommend this place for auto needs.
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August 2023 by greg blatz
Always friendly and helpful. My go-to place for auto parts.
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July 2023 by Phillip Puglisi
Best service EVER. Had a headlight out on a 2013 Jeep Grand Cherokee. Ben diagnosed the problem, made sure it was the bulb and not the balast, and then replaced the bulb. This is my second excellent encounter with O'Reilly Auto Parts on Wilmington Pike. They have earned my business for as long as I live in SW Ohio.
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July 2023 by Emily Van Schaik
I love this store and all the employees that work here. As a woman that doesn't know anything about cars and is always worried I'll be scammed, I completely trust this store. They are always so respectful and extremely helpful. I have had to go here a couple of times for small things such as headlights, brake lights, oil, and windshield wipers. Each time I walk in they ask how they can help me. Last year, the day after Christmas I had to go in to get new windshield wipers and this older gentleman helped replace them. Keep in mind it was during a snow storm, he just put on his jacket and happily replaced them for me. He was extremely kind, and I hope he sees this!
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July 2023 by Anna Cowan
We are so grateful for the employees at this O'Reilly's location. Customer service was above and beyond the call of duty. Ben was phenomenal and helped us with every issue we were having and Ken assistance proved to be exactly what we needed when we had a problem we couldnt resolve.I have never experienced such tremendous help from a corporation and we want to thank the team members at this branch from the bottom of our hearts for their help and expertise!!! 10/10
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July 2023 by Dora
I needed a car battery, I took my old one to several other auto parts stores and I kept getting mansplained, however a lovely gal here listened to me, I showed her what I needed and she immediately got me what I was asking for. I highly recommend this store.
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May 2023 by Allen Kaman
They struggle sometimes, but more helpful than the other automotive stores in the area. The people make the store.
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May 2023 by James Gilcher
Friendly staff and good parts selection. Pricing is average but if they have what you need in stock, that’s what matters.
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May 2023 by Barbara Oakley
Good service reasonable prices ?
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February 2023 by Christopher Hoskins
I was parked a long way across the parking lot with a dead battery that needed replaced. It was below freezing out and Joseph gave me a ride back after selling me a new battery. That was very kind of him and I appreciate that about O'Reilly's. Thank you again, Joseph.
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November 2022 by Zachary Condon
I was very impressed with the employees here. I came for a car cover and waited right behind someone who was being helped. The man who helped was very friendly and made sure I had everything I needed. A woman came in behind me and must have been having a bad day. She was mean to the young man at the other register, sternly telling him not to answer the phone because she was a customer and shouldn't be ignored because she was a woman. The young man at the register didn't deserve any of that and still tested her with respect. I really appreciated seeing the level of professionalism here and am encouraged to come back.
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November 2022 by Mark Brooks
They seem to always have the car parts that others dont.