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June 2023 by Jo Z
Oil change was good, cleaning/wash/vacuum inside and outside not so much. Had them take it back and redo as the backseat was still covered in dog hair and other things. They brought it back and they had completely forgotten to do the trunk so had to bring it back again! Also will need to go through a proper car wash because there are still tons of spots and goop on the windshield and side of car.Go for the oil change, save your money for the rest.
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May 2023 by Megan Sines
Took an hour and nine minutes to get my oil changed. John was also extremely rude, impolite, and mumbled under his breath the entirety of the service and clearly did not want to be there. This man should not be allowed to interface with customers. Will spend my money elsewhere in the futureService: Oil change
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March 2023 by James Diamond
Got a wash, 2nd package up, idk, it wasn't anything great. Didn't really clean the car all the way and certainly didn't clean the wheels at all like it said it would. It's sort of like getting heavily rained on with a tad bit of soap.
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January 2023 by Josh Lewis
I love coming here for my oil change, and supporting a smaller local business than those larger oil chains.The only reason for my 4 stars was the older gentleman this morning who slammed the microwave door when he saw me pulling up and mumbled the entire time. Two other customers pulled up behind me and he literally said “Screw ‘em!”He was clearly annoyed that he had to work today - the two younger guys were great, polite, and courteous. As someone who was just recently laid off before the holiday, and had to fork over the the expense of car maintenance, It didn’t feel great to feel like an annoyance. And I felt a little upset that he was so upset about having to do his job, when he has a job, while thousands are being laid off at end of year.Regardless, I will be returning, but hope this message find its way so that others don’t have to feel the way I felt today. Thank you!Service: Oil change
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October 2022 by Logan Whitcomb
Oil change - If I could give 10 stars I would. These gentlemen were competent and thorough. I will absolutely be back. Thank you guys for the quality service! In and out quickly without sacrificing the quality of the job. About 15 mins with no issues at 3 pm on a Tuesday. Amazing, seriously.
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July 2022 by Cathy Davis
Ben is a huge asset to this company. He is always professional and oil changes are quick and easy. He even fixed my windshield wiper for me.
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May 2022 by Works
I had gone to Chagrin Auto Spa in the past, probably three or four years ago. Started going elsewhere because they weren't doing enough or much besides changing the oil. What a difference. Went today and they gave my car a thorough going over, filled all the fluids, check the tires, checked all my outside lights , and although it took a little bit longer than I thought it was going to – probably 20 minutes or so, which is still quick, I was very happy. And it was very well priced and they gave me a $7 coupon. And I got 50% off a y. They used to give you a free wash, but still not a bad deal. I'll be going back if I need a quick oil change
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March 2022 by Phil and Lydia Ragsdale
Tried to use them today for the second time in as many years. Will not do so again. Three people walking around and looking at me sitting there at the shack waiting but no one acknowledged me or motioned for me to drive forward. All free looked in my direction. Sat there for 10 minutes. Waste of time and energy. There are other wash places in our area with faster and better service. Service is key in the service industry. Good luck if you go there.
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February 2022 by Karma
Sloppy car wash detailing. Whole tailgate window and door area were still very dirty. Tipped $5 and the dryer guys didn't even clean it up. Manager should be checking quality control. Not worth $16.
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January 2022 by Steve Pandy
Always do a great job. Sometimes when busy not completely dried but always good service.
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December 2021 by Lisa Novak Antil
Great customer service. Coupons online.
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November 2021 by Katherine Sonnenberg
Fantastic! I was in and out for an oil change within 10 minutes. The gentlemen working there were kind, respectful, and professional. I'll be back!
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November 2021 by Carolann Pezak
Very nice guys working on my car.
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October 2021 by John Brady
quality of workmanship is lacking at best. IF ur in the area and need a car wash do yourself a favor and go somewhere else.
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August 2021 by J Cadd
They did an awesome job cleaning the outside as well as the inside. Very professional too. Will go back when needed.
