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“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
8:30AM - 5PM
12804 Chillicothe Rd, Chesterland
Post Offices
“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”
“My elderly father lost his maibox key. We went into post office at 12:30 to see what to do. They said it will probably get the lock changed tomorrow. Within an hour it was changed. What wonderful customer service. Thank you so much.”
“I spoke to Mike the supervisor who went above and beyond! I had tracked my package and saw it was accidentally routed to the aurora facility. He took time to walk me through the process how it will be sent to the correct place, and assured he would do everything they could to make a smooth process and he followed up next day to tell me the status of my package. I’m grateful for the above and beyond help and service provided! Thank you!”
12:30 - 4:30PM 8:30AM - 12PM
14837 Chillicothe Rd, Novelty
Post Offices
“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
“I use this post office because the staff is exceptional. Individually and collectively, the staff is kind, patient, helpful, and funny! I never leave without a smile. Want to feel human and helped with knowledge AND kindness? This is the place.”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
“This is a USPS office of a city that is 1x1.5 miles, I am surprised to see so many complaints on here. The staff does their job and works hard, they take care of people fairly quickly, there are plenty of self-service machines in case you need to buy stamps or envelopes.”
“My mailman is the best mailman ever he's so respectable he tries to meet our needs always communicating when we ask him a question he helps me to find out or tell me what I need To do about situations. When I needed to go out of town he told me I can put my mail on hold. When he is gone I know because he does his job regardless how These ignorant people in my building act he still does his job right the other ones they do whatever don't close the mailbox leave them all standing open mail everywhere I'm glad he don't take it out on the rest of us that do appreciate him because he could do that but he don't. I've been in this building about 10 years and he's been my mailman maybe half of them I don't know but I do know that he's been the same no I don't like in a girlfriend boyfriend way I'm old enough almost to be his mother my son is 40 I'm not just saying this I mean every word I said he is nice and handsome though he's always clean smell good his appearance is professional I'm retired and disabled he will help me if I need it he's one of y'all good ones give him a raise he deserve it working in my building bluestone building B I thank God for him”
“I cannot thank the team at the Landerbrook USPS enough. Gary and Crystal were outstanding to work with. Their professionalism, kind attitude and willingness to help are outstanding. I compare and contrast this with my actual post office, which I would barely give a one-star rating to. Bravo Landerbrook! I will be back.”
8:30AM - 5:30PM
1568 S Green Rd, Cleveland
Post Offices
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
8:30AM - 5:30PM
3675 Warrensville Center Rd, Cleveland
Post Offices
“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
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“Spoke with Jack on the phone as we had a package that wasn't delivered. He was kind enough to research it and found the issue and told us our carrier, Julie (who we love) will be delivering it to us today. One birthday party saved!”