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“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
“I spoke to Mike the supervisor who went above and beyond! I had tracked my package and saw it was accidentally routed to the aurora facility. He took time to walk me through the process how it will be sent to the correct place, and assured he would do everything they could to make a smooth process and he followed up next day to tell me the status of my package. I’m grateful for the above and beyond help and service provided! Thank you!”
“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”
“I have been here twice and both times the staff have been exceptionally kind and friendly. Open later than others. Recommend this one if you need postal service.”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
“My mailman is the best mailman ever he's so respectable he tries to meet our needs always communicating when we ask him a question he helps me to find out or tell me what I need To do about situations. When I needed to go out of town he told me I can put my mail on hold. When he is gone I know because he does his job regardless how These ignorant people in my building act he still does his job right the other ones they do whatever don't close the mailbox leave them all standing open mail everywhere I'm glad he don't take it out on the rest of us that do appreciate him because he could do that but he don't. I've been in this building about 10 years and he's been my mailman maybe half of them I don't know but I do know that he's been the same no I don't like in a girlfriend boyfriend way I'm old enough almost to be his mother my son is 40 I'm not just saying this I mean every word I said he is nice and handsome though he's always clean smell good his appearance is professional I'm retired and disabled he will help me if I need it he's one of y'all good ones give him a raise he deserve it working in my building bluestone building B I thank God for him”
“I must say, I had an exceptional experience at this post office today. The young lady at the front desk was incredibly friendly and efficient. Despite reading most of these reviews, which suggested a negative experience, I decided to give it a try. I’m glad I did! Good job!”
“The employees are wonderful! I always leave with a smile. I love to look at the new stamps and the employees are always knowledgeable about the stamps. Hats off to this postal facility.”
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
“I would like to compliment the Supervisor at Lyndhurst Post Office, Deja, for handling and correcting a carrier delivery error. An after hours package was incorrectly delivered to the wrong address and refused by the resident. The delivery carrier should have double checked the address when it was refused instead of sending it back to the sender. Deja kindly intercepted the information and had it re-sent for a timely delivery. I appreciate her follow-up and thoroughness.
Rhonda Albert”
“I’ve been coming to this United States Postal Service about once a month for the past 8 months, and one of the ladies there is always so kind and helpful every single time I come in. She’s consistent, professional, and always has a great attitude, which really makes the experience much better. Customer service like that definitely stands out and deserves recognition.”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
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“The ratings of this post office speaks for itself.
Generally, I am disappointed with the Chagrin Falls, Ohio post office. Usually, I engage with some pretty nasty people who really don’t care about helping you.
However, today I was greeted by an employee named Mohammed. He was a breath of fresh of fresh air. He took care of my issue with a smile and professionalism. Can he please manage the whole operation? If not, give him a raise and learn by his example! Thank you. Sal Lazuka”