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October 2023 by Jacob Godec
Randy and his team were great. Came in under budget and had my vehicle back 2 weeks early. Highly recommend.Services: Tires
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September 2023 by Lee Stevenson
Chardon Auto was able to take our other vehicle in for an oil change and filter when we picked up the car we had made an appointment for. Thank you.Service: Oil change
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April 2023 by Tony Niksick
Carstar did an amazing job repairing my wife's car after she hit a deer. Their customer service was outstanding.Service: Body & Trim
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April 2023 by Chris Martin
Great work car looks great and they completed the job a few days earlier than what they originally told me.Service: Body & Trim
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January 2023 by Gary Wirtz
Taking a new car in for body repair work is never a pleasant experience but these people went out of their way to make it a good experience and included timely text updates. Body work appears perfect and car returned as clean as when dropped off which is saying something in view of my light interior. Overall a great experience and I am very happy!Service: Body & Trim
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December 2022 by Matt Murphy
Carstar did the repair work on the front end of my Subaru (body, radiator, etc.) after I hit a deer.They made everything easy for me - coordinating with my insurance carrier, giving me updates via text and voice, and finished earlier than the original estimated completion date.The work was very good and the affected areas look brand new. The ride is smooth and there's no evidence that a deer was ever half way into the front end of my car.Service: Painting
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December 2022 by Gary Burling
Brand new car and I hit a deer! Car Star Chardon Square did a fantastic job of repair and keeping me informed of the status of parts and scheduling. Couldn't be more pleased!Services: Painting
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December 2022 by Bonnie Pennypacker
Car Star has always done a fabulous job for our family. This time they fixed my son’s F-150 truck after a deer did a number on the front end. They are friendly and professional. Work with the insurance company so you don’t have that headache. They keep you informed where they are with your vehicle. If I could give them 10 stars I would. My son is excited to have his truck back and it looks brand new!Services: Painting
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December 2022 by Robert Thompson
They handled an accident claim and repaired damages for us. They worked with the insurance company of the car that did the damage. The work was completed ahead of schedule and looks better than when we purchased the car. I found them to be courteous, attentive to our needs and very professional. I would easily use them again!Services: Painting
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December 2022 by carla loos
A big thanks and shout out to Car Star Collision and a special thanks to Hailey and Dennis. The headlights on my daughter’s car were not functioning properly and her visibility when it was dark was very poor. Because she has a 40 minute commute to work and with the impending shorter daylight hours due to winter, it was imperative to get them fixed. We took her car to 2 shops (including a dealership) who were unable to diagnosis and resolve the issue. On a hunch, I took the car to Car Star Collision. They were wonderful! Everyone I spoke to was really helpful, nice and professional. Within 24 hours they diagnosed the problem. At one point in time, they reached out to update me and asked a few questions to help with the diagnosis. Not only did they diagnosis and fix the problem, but it was quick turn-a-round. We now have peace of mind knowing our daughter has a much “safer” ride home. Thank you Car Star Collision! You will be top of our list to call for car repairs.
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December 2022 by jerry petrowski
I went there to get tree damage repaired back in June the work was completed about 1.5 months later upon picking up my car the rear door seal was ripped almost completely off and the bumper rest was not adequately clipped on due to one of the clips in the front damaged when I left the lot I found that all my dash lights were on upon further investigation I found my mass airflow sensor was tampered with and that there were bubbles and globs of clear coat on fender and hood not large but big enough to see them. Fast forward a few months and the rear spoiler broke off while my rear lift gate they repaired was lifting breaking my rear window.When I asked them to repair the damage that was witnessed by a third party they convinced the adjuster that it was my fault when it was the part they literally put on that broke off and wedged itself between car and window causing it to break literally in the parking lot across the street. They refused to stand behind there shoddy work and then had the gull to blame the consumer so they didn't have to foot the bill for the repair.Services: Painting
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October 2022 by Kailee Marion
Carstar is amazing! Hailey was nice as can be and put up with all my questions and concerns. She walked me through the process with patience and kindness!Service: Body & Trim
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October 2022 by Mike Cikra
Smooth and Easy. Consistent progress updates. Excellent service plus the truck looks fantastic!Services: Body & Trim
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September 2022 by L. Sopenski
You pay a premium but the work and service is good. There was a few things they missed on our truck that we went back a finished ourselves, but overall one of the best in the area.
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August 2022 by Glen Jones
They stayed communicated with me and even though it took awhile to get parts because of economy, they worked with me and insurance, and did a fantastic job. Rear quarter panel was damaged and you cannot even tell now of any repair or damage. They were very polite and professional. With any damaged vehicle it will always take a little longer than expected to repair. They also were kind enough to hold my vehicle after it was completed until I returned home from an out of town trip. I am very pleased with their work.Service: Body & Trim
