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September 2023 by Theresa Fauver
No drive thru, so you have to go inside-if you park in the back lot, it’s a maze to get the front of the building to find the bank. Staff is pleasant but not super impressive.
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January 2023 by Larry
Some of my worst banking experience with banking have occurred at the Chardon branch of Chase they have their own rules that change daily, shabby looking staff not well educated it seems match the branch looks good place to avoid if you are a savvy client, everyone at this place is daff will have you chewing your teeth. Staff here match the farmers of Geauga Co, not much of a education low morale
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April 2021 by Melissa Shelton
I have been a customer with chase for years and have a near perfect credit score. They refused to cash a check for me, forced me to deposit it instead. Will be moving my accounts elsewhere.
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March 2019 by Tim Renfro
Worst banking experience I've ever had. Rudest customer service
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July 2018 by Michael Rodriguez
We have been banking here for almost 10 years. The staff have always been kind and couteous. I really appreciate the covered parking for days when the weather is bad. The location is ideal as it is situated near our home, our Church, and many of the places where our family shops.
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November 2017 by michele' belle
They have always been very nice every time Ive gone in there. My sons have accounts there too and none of us have ever problems with them in fact it's been the total opposite. Anytime I have really needed chase to come through they always do. Very professional there no waiting in line. Good bank.
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August 2017 by Jim Duralia
They must hire every underachiever that barely graduated from Chardon H. S. The tellers act as if they are doing you a favor to do their job. Poorly dressed and little brats.