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September 2024 by James Troha
Installers did a great job, professional and polite, took great care to do the job right. I would highly recommend Creative Stonecrafters to others!
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August 2024 by Chad M
Mike and Ray were my installers for my bathroom vanity and a kitchen cabinet. They were polite and respectful. The kitchen piece was cut wrong, they took it back and brought the re cut piece the following business day and apologized about this mishap.
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August 2024 by Joe
From start to finish they were nothing but professional and respectful.
Helped me through the process, got quotes back for out of shop slab selections in an extremely fast manner.
Couldn’t believe how fast and thorough they were with measurements and installation. The quality of craftsmanship is unparalleled and will be doing business with them again.
I wish I went to them first before wasting time at other companies.
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February 2024 by Marc Kleinhenz
Unfortunately, my wife and I have had a nearly non-stop series of problems with our countertops since the very first time that an employee was sent out to take measurements in late December:1. When the measurements were taken, a template wasn't used, resulting in a significantly large gap between the counter and our wall right behind the sink.2. The employee told me he would text me later that day with (a) confirmation of the material that was to be used to craft our countertops and (b) new options of new materials that had come in since my spouse had made her selection at the store. He never got back to me, despite me texting him on several occasions.3. The wrong color was delivered and installed. It is close enough that we didn't complain, but we can't help but wonder if this happened at least in part because of issue number two.4. One of four corners wasn't initially rounded (which was subsequently corrected).5. The cut-out for the sink is the wrong measurements -- it is too narrow on two sides and too wide on the others (which we discovered when we compared it with my mother-in-law's counter/sink, which was also done by Creative Stonecrafters). This means we can see the seam where the sink joins the countertop right underneath the faucet, and it means that there is the potential of us chipping the overhang while doing dishes.6. After initially reporting issue one and being told a three-and-a-half-inch piece would be cut and installed alongside the back of the counter, we never heard from the company again, despite multiple attempts on multiple occasions across multiple weeks.I really can't stress enough how bizarre it is to me that a business would simply stop responding to a customer, and doing so practically from day one -- neither my wife nor I has ever had an experience like this before, and I imagine we never will again.Given the breadth and depth of these issues, we unfortunately felt obliged to file a complaint with the Better Business Bureau.
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June 2023 by John Issa
Great people..highest quality and service..They even came in on a Sunday to install:)Thank you againJohnnys pizzeria
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May 2023 by janet nelson
We had our island put in it was a 10 foot piece. The guys are very polite and nice. Of course it had to be a lot of them to put it in the house. It’s absolutely beautiful. We had to call them back for one small detail and they came back the next day. Awesome job guys. I love it it’s perfect
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May 2023 by Jim Post
Very impressed so far, waiting counter install. Will update after completion. So far service has been outstanding
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April 2023 by john` issa
Thank you guys for a perfect high quality beautiful new counter top..Thanks again Dan:)
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March 2023 by Angela Sekerak
Got our countertops from here 2 years ago and have been happy with them ever since. In fantastic shape and never have had problems !
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September 2022 by Kristina Bennett
The counters are beautiful and the stone is great quality but trying to get a hold of ANYONE at the office to fix problems is impossible. I have called and left messages. I have sent emails and social media messages and get nothing in response. Really frustrating that it takes this much effort to have the company maintain their product.
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June 2022 by Frankie Battaglia
Wonderful selection! The boss and the employees are great!
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May 2022 by Kelli G
Kristy was great & we found a beautiful Quartz slab!
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March 2021 by Igor Drumme
This is a professional team! Friendly, knowledgeable and very reasonable on price. Ordered my granite top and it was delivered, installed and sealed few days earlier then the due date. I recommend them for sure and will do business with them again! Thanks guys!
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February 2021 by Matt S.
They came to the house put the counters in wife found a couple areas and they were very good about coming back and taking care of those few minor issues it was there
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January 2020 by Claire Jazbec
I have used Creative Stonecrafters for multiple granite and quartz installs. They completed the job promptly and the counters look great! Thanks Andrew and crew!
