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November 2024 by tmaxx chuck
Really friendly and very helpful
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July 2024 by Zomg Wins
The kid behind the counter had no idea what he was doing.
Edit: Original review still stands and gamestop will never receive any of my business again. Was charged $2 more at gamestop for a double feature missing one of the disc's. When purchasing the girl said the second game should be on the disc. I also was only given disc 1 with battlefield4. Now when trying to return this literal E-Waste they claim it was sold as marvels alliance only. Well I just spent $5 at The Exchange for a CIB copy that not only had both discs but the book as well. Gamestop is a garrrrrrbage chain store anymore.
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June 2024 by John G. W. VI
Friendly shop! I went in with an idea of what kind of game I wanted and the situation in which I was looking to play. Devin took their time and went over a few games they recommended. The one I went with I had absolutely no clue about - Octopath Travellers II. I really was worried it wouldn't be my jam, but without even saying anything Devin suggested 'it takes a few hours to figure out what's going on, but then it's awesome' and Devin was spot on. I almost put it down only an hour in but figured, with the worry free return policy, might as well keep going... and after over 100 HOURS OF PLAY, it was my fav game of 2023. THANK YOU, DEVIN!
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June 2024 by Andy Skedel
Good prices helpful staff. When you call them you are talking to someone at the store not a call center
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February 2024 by Alan Ribich
Went in to pre order the new final fantasy game and the guy told me I couldn't and that they stop pre orders a week before launch. I thought this was weird given I used to work for the company and did for over 10 years and we always took pre orders til the day before launch. He then told me he had 3 or 5 copies extra and to try my luck if I get there early enough. I don't understand, if you have extra copies why can't I pre order one. I then called a couple other stores after I got home and they all told me that they were still in fact taking pre orders on final fantasy rebirth. So I don't understand why the guy didn't want to pre order the game but I don't appreciate the customer service I was given and being lied to
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February 2024 by Corie R
So I went into GameStop yesterday to look at trading in my PlayStation and getting a newer Xbox. I was told by an employee that he would price match my Xbox that I was purchasing to the $400 price online. He said that if I brought in my PlayStation 5 that I would get trade in credit plus 10% and extra for any extra controllers that I had.I went all the way back to Jefferson and reset my console and drove all the way back out to chardon to trade in my PlayStation to get a newer Xbox. I get all the way home and I start looking at my receipt and I realize that a couple things were wrong.The gentleman told me that if I renewed my pro membership that I would not be charged for it because I traded in a console. Upon looking at my receipt, I actually did get charged $24 and $23. If I would have known that I was going to get charged $24 I would have just put it under my fiance's account who already has an active pro membership.The other thing that he had stated was that he would give us the Xbox for 400 new because that's what it was showing on their website that they would price match that and that he would go ahead and give it to us for the 400 because we traded in a console. I didn't get $50 off it shows promotion not found under the $50 - under the Xbox, I got charged $436.10 not 400 like he said.I called the store to try to see about the extra money that I spent and they said "unfortunately because I would have to return everything or basically pay them to get a refund that there's nothing that they could do about it that I misunderstood and I didn't actually get charged for those things"If you actually calculate the credits I got $616 in trade-in credit for my PlayStation 5, my Nintendo switch, and an extra PlayStation controller. My GameStop pro renewal should have been free but instead I only got $0.77 off so I paid $24.23 for that renewal, again, wouldn't have paid it if I would have known I was gonna get charged.I paid $174.43 for a steel series headset. I paid $436.10 for the Xbox, which should have only been 400. I paid $9.50 for a pokémon toy, $7.35 for pokémon toy, $19.32 for a pokémon playing card mat, $96.90 for an Xbox headset for my fiance, $9.50 for a pokémon toy, and I pre-ordered the new pokémon Umbreon for $13.87.My purchase total came out to $791.20 and if you calculate from my credits all the way back to my purchase total I got overcharged $24.23 and an additional $36.10 and they're telling me there's nothing they can do about it.
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February 2024 by nick cveljo
Was told since I didn’t pre order persona 3 reloaded I couldn’t buy it. I had to wait 48 hours and call to see if any one didn’t pick up their preorder.
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October 2023 by nick brugh
Got a call at 12 in the afternoon about stopping in for the midnight release of spiderman and was told they would be open from 12am to 1230am to show up for the release...showed up at 1220am and he locked the doors and opened them to tell me it was a "1130pm to 1215am? So I woke up to drive 20 mins away to be lied to again. Just picked up a copy last week to find out that it wasn't out yet but I told him it was released and he released it...gave me the regular edition instead of the deluxe edition...which I had to drive back for. Guess this is all my fault though.......
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August 2023 by Laura Roseum
Efficient help!
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August 2023 by Joe Ferr
Never open anymore
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August 2022 by Debbra M
Great service!
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August 2022 by Daniel Strausser
Selections were limited
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August 2022 by Kameron Gentry
One of the best selections of collectibles out of all of the Gamestops in the area.
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August 2022 by Candy
Always awesome service and very knowledgeable about entertainment, great gift ideas for family and friend's ?
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December 2021 by Alexis Annabelle
One of the best selections of collectibles out of all of the Gamestops in the area.
