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July 2022 by Alysa's V.
Their management sucks and doesn't follow the rules they claim too. For example they have a no tolerance policy on discrimination but no employees actually ever get a consequence for it. I worked here and quickly hated that the management was not helpful, didn't communicate, and will fire you the first opportunity they get but complain about not having enough employees. they'll also limit your hours the most they can to keep you at part time and then get upset when they don't have enough help.
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July 2022 by Ava K.
I've been a long time shopper at the Chardon Walmart and have become immensely disappointed with the decline in employee morale over the past five or six months. Prior to recent months, mobile shoppers and cashiers would happily say hello to me and help me find any items I was unable to find (especially considering how large this location is, this was incredibly helpful). However, recently, every time I enter Walmart, every mobile shopper appears extremely depressed and like they would rather be anywhere else than at Walmart. I believe they got a new manager so I don't know if this new managers strict reign has crushed their spirits, but all I know is I miss feeling welcomed and happy entering the Chardon Walmart.
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June 2022 by John T.
This place is great if you're up for an annoying adventure of dodging this or that. In the summer months you'll get bombarded with what ever charity sets up in front of the doors trying to push what ever fund raiser they're promoting. They'll get you on your way in and out. Once you're inside you get to play obstacle course with the curb side pick up carts and the pickers. They're big and bulky and almost always blocking the aisles and most of them don't care that you're a customer trying to shop. If you can get past them be on the look out for the sneak attack of the sales people that roam the aisles by the grocery, usually Spectrum or some electric company provider. If you are super lucky, they'll both be there. If you survive all that and they actually manage to have things you want in stock then you get to play the is there actually an open line game. The self check outs on the ends are cramped and getting smaller and smaller and the ones in between are hardly ever open. Congrats! You've paid and are now home free....OH NO! Now you get to deal with the "we're going to indirectly accuse you of stealing/can I see your receipt" door monster. Say no and keep walking and you have survived another Chardon Walmart trip. (Say no to the door receipt checker and keep walking. You have no legal obligation to show them your receipt. You don't have to prove you didn't steal anything.)
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June 2021 by Karen J.
Chardon Walmart used to be the best Walmart around since it opened sometime in the 1990's. Unfortunately I can no longer say that. In the last few years it has gone downhill. I wonder if management has changed or if Walmarts in general are not what they used to be They used to have small carts for those who are only buying a few items. Now they have none. They have changed the store around and since then some products that I have bought regularly are no longer offered. This has been going on in the last several years-they carry less brands of items and less of a variety of items. On the positive side, I have found employes to be polite and helpful.
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July 2020 by Le'Will B.
Got racially profiled today. Their Lost prevention guy Tim accused us for stealing, or we didn't buy certain items as he checked our receipt, he notice that WE did purchased our items. He didn't wear any gloves while checking our bags, and didn't properly have his mask on. We come to this store everyday and they're always rude and some are racist. I knew one day it was coming and today was it. Will be calling corporate on Tim for falsely accusing us for stealing.
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February 2019 by Jenniifer H.
After taking the time to carefully select 13+ pairs of pants I was excited to buy, I waited ten minutes at the fitting room. Since still no employees were in sight (except for a group of 20 or so employees having a meeting in the middle of the store), I politely called their phone number and asked them to please send someone to fitting rooms. They paged this over the speaker, and I waited eight minutes longer. Still no one. Needless to say, I left a giant pile of pants on the ground--a waste of my time and theirs.
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January 2019 by Moving O.
Of of the most rudest people i meet in my life. Came in for a 2 new tires took them almost 5 hours. Dayl was rude as F bitching about being short staffed, telling his guys to take lunch they cant go overtime. I would never ever again come to this walmart auto center
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May 2018 by Kelly S.
Carries quite a few vegan and specialty food items at good prices. Friendly, helpful staff.
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September 2015 by Cassidy J.
Compared to the walmart in Mentor, this walmart is super clean and nice. There is a good selection and things seemed orderly and done well.
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April 2015 by Richard C.
I hate self-checkout and their machines have problems constantly,I can hardly go in there on the way to work unless I am early because the machines have problems making change,I buy most of my groceries at reiders now
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October 2014 by Leo S.
It's exactly what I expect from wal mart but it's a slightly bigger store and it has self checkout which makes life easier because there's rarely ever a lane open at a Walmart. I can't say I recommend it more or less than any other Walmart but it seems to be clean and well kept. Also, it is indeed 24 hours.
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July 2014 by Caitlin C.
They have really good prices but I absolutely hate going to Walmart. The quality of the item is always poor and they have terrible customer service. You can never find a employee and they are never really helpful and no one ever asks if you need help unless you somehow seek them out of where they're hiding. And whenever you go to Walmart it an all day event. First you have to find where your item is hidden in that giant store and second you have to wait an hour to check out because they only ever have two registers open. Thankfully they put in a few self checkouts.
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January 2014 by Britney C.
Walmart has great prices on lots of items but has poor customer service. I only shop here when i'm in need of something cheap or if I forgot something important. We ended up here recently because the hubby left his suitcase at home. i told him to grab both suit cases and i figured he dumped them in the truck before we left, but i trusted him and never checked. I guess its a good thing he brought mine instead. haha So he ended needing all the essentials. Pants, shirts, socks, underwear and bathing products. We ended up spending about $100 which isn't bad seeing that he got enough clothes for 4 days. The one good thing about this walmart is that they sell alcohol here which isn't available in PA. We bought 2 six packs. He wanted Bud light lime and I wanted Mike's hard strawberry lemonade. Damn those drinks are good! About $8 a case but still not too bad for a sixer. Walmart is the kind of place where you grab what you need and try to get out as fast as possible before you end up going down some random aisle and walk out with a 50" TV.