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February 2024 by Matt H
Don’s Cars has been (and continues to be) a gem in the middle of chesterland. Don has since retired but left the business in great hands! Emily and Jason are fantastic and know their stuff! Excellent customer service and amazing work- thank you! ?
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January 2024 by Patrick Newkirk
first of all. the young lady who took my call and processed my payment was sincere and and had a sweet demeanor. Service was quicker than expected w no far waiting period. A big plus! The technician that handled the service was polite. i will be back for future services on my Lexus.
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January 2024 by Margaret Menefee
I was so pleased with the service I received. From the initial reception by Emily to the level of expertise by the mechanics, the experience was exceptional. The problem was diagnosed and corrected within a timely manner and I was kept informed of the progress.I was skeptical as this business is under new ownership and I had only dealt with the previous owner, Don. I was not disappointed and will return for future repairs as needed.
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January 2024 by Domenique Stewart
First time since it changed ownership and I couldn't be happier! Emily, the service coordinator is a gem! My car is now running smooth! From the first phone call until the time I picked up my car, service was amazing. It ended up being a smaller job than expected. I wouldn't go anywhere else. Honest and reasonably priced. Don did good in selling to these folks.
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January 2024 by Patti Bernardo
My first time going to Dons C.A.R.S. since it changed hands. I was a little uncertain if the service and quality might not be the caliber that I had always gotten there.I was given excellent customer service and professional car care from the new owner, they went above expectations, and I will continue to come to Dons C.A.R.S for all my auto repairs. Thanks and best wishes to the new owner.
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January 2024 by John Shore
A truly good experience.Friendly and knowledgeable staff.Quick and efficient service.Good prices.It had a FAMILY feel.I will be bringing any future needs or repairs to them.I hope that all the stockings that Y'ALL hung will be filled and the little stocking left in my car was a truly nice touch.
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January 2024 by Anthony Stastny
Just got my new tires. The price was great and the service was too. .Such a good experience. I didn’t wait long, and Emily in the office was so personable.I absolutely recommend Dons Cars to everyone in this area.
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December 2023 by Bill Mann
I had dealt with DONS before the ownership change. Was always a great experience. So I was worried when I found out it sold. I was really impressed with the new team! Got my car in. Got an oil change. They checked a rattle I had and I was unsure what it was they secured the loose heat shield for free! When I got in the car there was a nice little bag of candy as a thanks for the business. Across the board a great experience. Really happy to see this place continuing and I plan to be a loyal customer.
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December 2023 by jaybozay
I have been a customer of Don's Cars for decades. With Don's recent retirement it is reassuring that all of the local charm, concern for the customer and level of expertise and service remain. Technology is a more apparent tool now. Handwritten receipts have been replaced by computer itemized printouts, texted links remind me of appointments and share the vehicle inspection checklist. But, as always, the tools are used to make the customer experience better. I had my tires replaced. The price was fair, the alignment perfect and the follow up guarantee better than I would have expected. I enthusiastically recommend Don's Cars for any car repair.
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December 2023 by Adam Neff
I have had great experiences so far with the new owners. Best way I could put it is that I’ve had a couple weird problems, and they worked hard to find them/eliminate what it wasn’t, and only charged a very low inspection fee. I feel other places would have charged for a repair where none was fully necessary. Thank you for being honest and hard working. Also the communication is great!
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November 2023 by Sara Helberg Barresi
Great communication, good service and super nice people!
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November 2023 by Betsy V
great service changing my tires and fixing a leaky valve.Services: Tires
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November 2023 by Rebecca M. Black
Excellent service, every time. I’ve been taking my cars here since I was old enough to drive, and always am treated with respect and transparency. I trust Don’s Cars, and so does everyone in my family!!!Services: General repairs & maintenance
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November 2023 by Susan Kruger
We dropped our car off the afternoon before our scheduled appointment and surpisingly they worked on it right away. Our service was finished a day early! Loved it.Service: Oil change
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November 2023 by Lynn Brawn
Have always been satisfied with service at Don's. This time a problem with getting parts for repair delayed the return of my vehicle . Repair done successfully .Service: General repairs & maintenance