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November 2023 by Karen S
Jeff was very nice and helpful. It's nice that the location is staffed regularly, has lights, security cameras and coded entry/exit gates.
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November 2023 by Matt Falconer
Choosing SROA was an awesome choice for our storage needs. Very easy process to sign up, a lot of communication, clean facility, and very local locations.
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October 2023 by Sarah Anderson
Very, very great places to start your stuff very safe had nothing taken out of my storage. The whole time was there the people that want it are very, very nice, very courteous, very kind, and I was very satisfied with all their pepisus that they've done. It's a date doom and knowing that my supper safe. And I didn't have to worry about it. I highly recommend because they're the best.
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October 2023 by Sarah Tremaglio
I had a storage unit here for over 2 years and had a great experience. Security was excellent, facility was extremely clean. Jeff, the manager, was super helpful and kind. He answered every question that I had! Highly recommend!
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October 2023 by David Downey
Great location with secure easy access for campers or moving vehicles. Jeff always went above and beyond to answer questions and make adjustments for my storage needs.
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September 2023 by David
Dear Jeff Cook,I wanted to take a moment to express my sincere gratitude for the kind and exceptional service you have provided as the Property Manager of the storage unit in Chesterland over the years. Your dedication and professionalism have truly made a difference in my storage experience.Your willingness to go above and beyond to assist with any questions or concerns I had has not gone unnoticed. Whether it was helping me find the right unit size, ensuring the security of my belongings, or promptly addressing any maintenance issues, your commitment to customer service has been exemplary.I have always felt that my storage needs were in capable hands under your management, and I am grateful for the peace of mind that has brought me. It is not often that one encounters a property manager who combines such a high level of competence with a genuine care for their customers.Thank you again, Jeff, for your outstanding service. You have set a standard of excellence that I hope others in your field will strive to achieve. I will certainly recommend your storage facility to friends and family in the area, knowing that they will receive the same exceptional service I have enjoyed.Warmest regards,David Mazich 09/09/23Unit 2189
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September 2023 by Vicky P
I STARTED AT THIS STORAGE FACILITY WHEN IT WAS FIVE STAR STORE IT. THE SITE MANAGER, JEFF COOK, IS WONDERFUL!!! HE KNOWS WHAT HE IS DOING, EVEN WHEN THEY WERE BOUGHT OUT BY STORAGE RENTALS OF AMERICA, HE WAS ABLE TO NAVIGATE THE CUSTOMER IN THE RIGHT DIRECTION WITH THE NEW COMPANY. HE'S BEEN THERE FOR YEARS, AND IS A VALUABLE ASSET!!!!
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August 2023 by Mark Buckley
I had storage unit for approximately 9 years. The facility is well kept and secure. The location was perfect for me living in Mayfield Heights. Jeff, the property manager, has always been friendly and helpful especially when Five Star changed to Storage Rentals of America (SROA). I recommend the Chesterland SROA location to anyone I know looking for storage.
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August 2023 by Greg Balzano
Jeff was very accommodating, easy to work with. This is our second time using this storage facility.
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July 2023 by Sarah Steigerwald
I signed up online for a storage unit and was able to move things in that same day. Jeff in the office was great and very helpful. Would highly recommend if you’re in need of a storage unit.
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June 2023 by Erica Ortiz
I’ve been using Storage Rentals of America for 2 years now and have nothing but great things to say! Jeff is awesome and is easy to get ahold of if you have any questions. We love our storage unit and how quiet it is. I would recommend Storage Rentals of America to others.
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May 2023 by Steve Nicholas
Jeff was truly amazing. He I was very lucky that I got the last 10 x 30 unit available. He was gracious walked me through everything. We quickly went through the paperwork and he even shared his hard pretzels with me. Outstanding employee I think he deserves a complimentary lunch.
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May 2023 by Mark Phillips
Jeff was very helpful in assisting me with my storage needs. Would recommend this facility to anyone needing temporary storage space.
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April 2023 by Mary Brennan
Excellent customer service- Jeff continues with his thorough and caring performance of his job!
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April 2023 by Daniel Tran
Easy process to set up overall but had to do some in person despite going through the online process. The office was very responsive to a concern that I had.
