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August 2023 by Tera Munaretto
The lady- pharmacy tech - is rude and has no personality. She won’t even let you speak, she feels the need to cut you off mid sentence and rudely yells that your prescription is not ready. She seemed to be in a hurry to get back to filing her nails. Don’t forget GE pharmacy… there are pharmacies on every block. I would rather spend my money else where.
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March 2023 by Paul Decker
I only use GEP a few times a year. The have always kind and friendly. Servise I very good. Overall a very good experience. Bn
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October 2022 by Steve P.
Terrible grocery store, they have basic items, no meat counter, they only have fish on certain days and other days it's just a empty cooler with lights off.
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September 2022 by Tim H.
The absolute worst grocery store you'll ever be in. Horrible produce and SLOW long lines. Line was legit 20 people deep and the employee says "I've been working all day I'm taking a break" and walks out. Avoid this place at all costs
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May 2022 by Jamie Al
Why is it always such a struggle ?
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November 2021 by Gary S.
This is a sad excuse for a grocery store. The general manger (guy with a messed up muppet lookin haircut) has no idea what he's doing. Obviously this is his first store he's managed and it shows. Also avoid their liquor store if the grouchy old lady (I think her name was Bernadette) is working there. Everyone has bad days and I get that but something tells me this lady has had a bad day for close to 70 years. She is old, cranky, bitter and had no reason to be In a position where she has to engage with people. Drive the extra 10 minutes and find a Heinens.
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November 2021 by Tim L.
Woman in liquor store is very rude and not very helpful. No one in this store is helpful, selections are horrible. Giant eagle should call Hienins and take a lesson from them on how to run a store. Will never go back
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February 2021 by Terry Croyle
I took my mom to the Giant Eagle in Chesterland for her Covid vaccine.!she received the second shot. I told the folks there but I’d like to just tell everyone, that they did a great job. Very organized, very minimal wait time. Very knowledgeable of the whole process. Very very courteous. I can’t say enough good about the pharmaceutical staff as a Chesterland giant eagle.
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December 2020 by Amanda M.
Absolutely disgusted with the attitude of a worker named Bernadette. From the second we walked in she acted HORRIBLY. She works in the liquor store and I will never be back. Will be letting friends and family know to avoid this location as well to shield them from her energy. Hopefully something can be done about this.
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November 2019 by Diana K.
I am so happy to have such a quality grocery store just 5 min down the street, otherwise we'd have to drive to either Chardon or Mayfield Hts, 15 min. away. They are spiffing up the produce department and we are just about always able to find what we need. The employees are friendly and helpful.
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October 2019 by Chris H.
This Lil giant eagle is awesome. Great workers. Everytime I come in they have everything I was looking for and so much more. Lines can be long but everyone knows how to check and will get you out quickly. None of those anoying self check outs here. They actually walk you to the item you a e looking for rather then pointing to where it should be. Great store.
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September 2019 by Deb S.
Aisles cluttered with "stuff". Not enough lines open, and the ones that are, are extremely slow. The store seems to be taking favorite brands off the shelf, and substituting them with giant eagle brand products. The fruit is mediocre. I do have to say, the staff is extremely nice.
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July 2019 by Isaiah N.
I come here often for food supplies. They have basic items, but they have a critical issue on another end; their food orders. My organization has had the same issue twice now in a 2 year span. We've called nearly a week ahead of time to order 100 pieces of chicken. But both times when I arrived to pick up the order, it wasn't ready, nor did they have record of the needed order. This is very unprofessional and is forcing us to take our business elsewhere. Order from Walmart or somewhere that keeps records. Thanks.
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January 2019 by Dyann Davison
Become a Heinen's. I heard that the store is closing-is that true?
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October 2018 by Linda B.
this chesterland location giant eagle is horrible,but it is the only grocery store around close by so i have no chioce to go there. they are the rudes people from the lady in deli to the pharmacy to the service counter even some cashiers. if you cant handle the public or dont like people you shouldnt work here. several times i came in after work around 530 and the deli was close ok so someone called off. And one time the rude lady behind deli told me well hurry up cause i gotta go iam closing(600) decide what you want. the cashiers dont know anything when asking a question. i needed a ticket for useing my own bags one cashier didnt even know about it told me to go to service to get one there and she told me to go to a cashier after 2 min running to different cashiers to get the ticket witch i shouldnt of had to do i left cause they were all rude to me and said i had to get it from the cashier i went threw. when your receipt not right or you think it is not they get rude at service desk.one time a lady was redoing my receipt credit me then recharge she did everything so fast didnt explain what she was doing and when ask for a explaination she said trust me it is right i know what iam doing and on the phone the whole time with a call i still dont know what she did and never got a receipt. this is got to be the rudes store as well as your meat is old and horrible there was browns breakfast sausage the other day 10/4/18 they said it gets like that i had to,bring brown meat back at least 10 times terrible store i refuse to buy meat there.just go there for last min stuff. will not shop there.