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November 2023 by Kimberly Nagy
We have used Landscape Creations for a multitude of services, typically scheduling one major project a year. Our projects have ranged from landscaping (various tree plantings, bed design utilizing their organic mulch), hardscaping (a paved patio, a rustic fire pit area, a pond, multiple dry rock streams and a waterfall feature) and annually patronizing their nursery. We have had nothing short of a wonderful experience each and every time and have been very pleased with their work. We look forward to next year's project with the Landscape Creations Nursery team !Services: Landscape design construction
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June 2023 by Linda S.
I was given the chance to walk this property. It is one of the most majestic places I have been. The owners couldn't have been more gracious in sharing there beautiful surroundings. They have made a beautiful oasis. Thank you for letting me enjoy your home and gardens.
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September 2022 by Kent R
I had good service and consultation from this company for several years. Then, last year I had a moderate sized project, received the invoice and paid immediately. The company owner then said the invoice was wrong and I was given an improper discount on the invoice. I had already paid the invoice, and had provided very large gratuities to all of the five workers on the project. I questioned the propriety of re-invoicing me for their mistake, when the amount in question was tiny especially compared to the $30,000 or so dollars of work I had had done by them over the prior years, all paid immediately with down payments as requested and with many referrals of friends to their business. The owner called me up and accused me of trying to stiff them for all of about $50 and was extremely rude to boot. All this after an eight year totally positive relationship. I don't know what occurred, but this business now operates under a non-professional and completely discourteous stance toward customers. It is sad because the company is capable of very good work but apparently has lost its customer service philosophy. I cannot refer anyone there any longer.
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September 2022 by Kent R.
In the past, Joanne and Peter had been very good. We had always complimented the work, paid immediately, and generously tipped their workers for their hard work. This year Joanne and Peter refused to provide a quote stating that they had problems with the last transaction. In that case, they provided a quote, did the work, and I paid immediately in full as per the quote. After the work was done they altered the quote and demanded I pay more than the original invoice specified. I simply pointed out the discrepancy and they started accusing me of not paying them as I should, after we had had a decade of work where we paid full prices with no quibbling. Despite the rude treatment on this past years work I request a Fall Clean Up job. They refused again blaming me for their inaccurate invoice last year, even though I paid their adjusted amount in full (actually more than full) despite the fact they screwed up. I have to say, they have become a very rude and unprofessional outfit and I cannot recommend anyone hire them.
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March 2022 by Heather Brown
Mom and Pop run business. Hardest working, kindest people I’ve ever met. With a true knowledge and passion for their work. Show respect and consideration for clients as individuals, With an effort to keep up with rising costs of suppliers and product, they make a genuine effort to price work and plants fairly.
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October 2021 by Cleveland Eastsider
We used Landscape Creations Nursery on a couple of areas in our backyard. My biggest disappointment was that the 3 trees that they installed 4 years ago are growing way too close to each other, and there is no room for the shrubs that were planted near the trees. Everything is spilling out into the patio and walkway. This is the exact issue I wanted to avoid & the reason I hired a professional landscaping company to design, select, and install the plants! This was quite expensive, so not always true that you get what you pay for. I could have had less trees & shrubs & saved some money, but apparently that’s not their business model and Ive already moved shrubs and will soon need to take out at least one of the trees. Their business model is to design for maximum plant installation without regard to future growth.Also two of the Japanese maples they installed in September died that winter and despite their 12 month warranty on their trees that they installed, they claimed they could not reimburse material cost due to weather-related conditions! What! You can always say that the plant died due to weather related conditions in Ohio winters! They offered absolutely no discount! Interestingly when installed, they never recommended or even suggested that the trees be covered over the winter, so they should honor the warranty. I will file a report with the BBB. Can’t trust a company that doesn’t honor their warranty. Would not recommend.
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October 2021 by Barbara D.
We used Landscape Creations Nursery on a couple of areas in our backyard and was very disappointmented when the 3 trees that they installed 3 years prior are growing way too close to each other, and there is no room for the shrubs that were planted near the trees. The hydrangea has totally overgrown the space and as it now right next to another tree, has started getting a fungus due to constant dampness. Everything is spilling out into the patio and blocking the walkway. This is the exact issue I wanted to avoid & the reason I hired a professional landscaping company to design, select, and install the plants! This was quite expensive, so with this company you don't get what you pay for. I would've been very happy with less trees & shrubs, but apparently their business model is to maximize plant material without regard for future growth. Ive already moved shrubs and will soon need to take out one of the trees. But worse than that was that the two Japanese maples they installed in September died that winter and despite their 12 month warranty on shrubs & trees they install, they claimed they could not reimburse material cost due to weather-related conditions! You can always say that the plant died due to weather-related conditions in Ohio winters! They selected the plant. They selected the location and they planted it. These were very expensive and I can't afford to pay for them again. They offered no discount on the plant material! Interestingly when installed, they never recommended or even suggested that the trees be covered or shielded over the winter, so they should honor the warranty. That's another reason I chose a professional. I wished I had filed a complaint with the Attorney General. Can't trust a company that doesn't honor their warranty. Would never recommend.
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October 2020 by E. Dillene Vanaman
Peter, Joann and their crews are a joy to work with. They are very professional, they communicate well, and they get the job done in a timely fashion. We would highly, highly recommend them.
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September 2020 by Kendra Esser
There are so many positive things about the quality of the consultation services, workmanship and quality of the end product I have experienced working with Joanne and Peter at Landscape Creations.From installing a feature waterfall, a beautiful patio to the attention to detail in caring for garden spaces... they covering it all with professionalism and passion for what they do.I heartily recommend them.
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August 2020 by Binnan O.
Came here to buy two magnolia trees and had a great experience. The property is simply amazing and showcases some of what you can do with the plants they sell, it's feels like walking through a botanical garden at times. Peter, one of the owners, said he has been running the place for about 40 years and has over 2000 varieties of plants on the property. He was extremely knowledgeable about all the plants while we walked the property, telling me what plants go well with others, what seasons they bloom, how to grow and propagate them, etc. In the end we picked up two medium-sized (~6 ft) magnolias for $95 each and had them delivered for $45 (price based on distance). We did visit the chagrin nursery which isn't too far away and while they had a larger stock especially of trees, we didn't think all the specimens were as healthy as Landscape creations. Overall I was very impressed and plan on coming back next year!
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June 2019 by B. Deneris
We used Landscape Creations Nursery on a couple of areas in our backyard. My biggest disappointment was that the 3 trees that they installed 4 years ago are growing into each other, 1 of the 3 is s slightly difficult variety and there is no room for the shrubs that were planted near the trees. Everything is spilling out into the patio and walkway. This is the exact issue I wanted to avoid & the reason I hired a professional landscaping company to design, choose and install the plants! This was quite expensive, so not always true that you get what you pay for. I could have had less trees & shrubs & saved some money, but apparently that’s not their business model and Ive already moved shrubs and will soon need to take out at least one of the trees. Their business model is to design for maximum plant installation without regard to future growth.
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May 2018 by LS
Joanne is very knowledgeable, efficient, gives thought to your landscaping goals and what will work for the long-term. She didn't not try to convince me of something i did not need, nor over charge me because I didn't know a lot about the plants. I am so excited to plant everything today, in addition to sharing her business cards with family, friends and neighbors. Thank you!!
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April 2018 by Pat E.
Extremely happy with Landscape Creations Nursery, I have been using them for years. They come to your home and give a free estimate, at your convenience. They worked around my schedule and listened to what I wanted. The owners have such a great knowledge of the plants and years of experience with design work. Their crew is always polite and respectful and they work very hard. They completely transformed my yard into a beautiful garden space from the streambed to the patio and I really enjoy spending time in my yard now. I will continue to use them and I would highly recommend them
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April 2017 by Lauren Calig
Joanne, Pete and their crew were exceptional. Joanne and Pete took the time to take into account our needs and budget. Both were at our house when the landscaping work was done. Their crew worked harder that any crew I have ever seen. They went above and beyond re-leveling stones and removing weeds from areas outside of the work. They were neat and organized, and when they left, our garden was perfect. I cannot recommend them highly enough!
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April 2013 by RJ L
We hired Landscape Creations to finish our front yard. When they were half way done with the yard they told us that they underestimated the dirt required to complete the job. They gave us two options- pay an extra $2,000 or they could stop and leave half of the yard unfinished. I am astonished that a professional could estimate so poorly. I believe that they intentionally underestimated the job just to get our business. After paying the extra money, they did not pull out silt fences or plant grass to the property line as we requested.
