“Had a wonderful first experience here today with my spouse. The staff was very nice and the fresh made food was amazing. The selection of grocery was great as well! Absolutely will be back!”
“This place is so far above and beyond any other grocery store it's not even close. I went to the Deli Counter yesterday looking for 6 Ribeyes. 5 were left in the glass display, meaning he had to go in the back and cut a fresh one. Instead of giving me the one extra, this man cut 6 fresh out of the freezer without me asking him to do so. It's customer service like this that makes this Heinen's stand out. Also their kindness is always appreciated.”
“Really the best of all small footprint markets that I have ever seen.
Not a single compromise I can think of was made by these owners.
I will be back. Someone would need to try hard to make up a reason not to.
If you're in the area and are hungry for a picnic or live nearby, this should be your 1st choice.”
8:30AM - 8PM
302 Center Street, Chardon
Supermarkets
“Very organized; shelves were either full or being filled. The checkout clerk was very and pleasant. The parking was plentiful and conveniently placed (I'm disabled and it's a relief to have those parking spots).”
“While the store didn't have the widest variety, we were able to find some unique foods we'd never tried before. It was a fun and exciting experience to discover new flavors.”
“I wish they had the seasonal cheese dogs all year round. Good selection of flavored yogurt. I like the pulled chicken and shredded beef which they have all year round. The store is clean along with the cheery and helpful staff.”
“I love this store. It has such a nice vibe. The workers are friendly, even the customers are really friendly. The selection is great and so is the customer service.”
“We stumbled upon Heinen’s one evening when we were looking for a grocery story in Chagrin Falls. What a charming place! They have delicious food to order, as well as wine and beer to buy by the glass. They also sell Harney and Sons loose leaf tea. What a treat!”
“Great place to buy inexpensive groceries. Offers meant famous brands, several unknown, and a bunch of their own. Overall, cheaper than other grocery stores. Decent customer service. Primarily self checkout.”
8:30AM - 8PM
37100 Euclid Ave, Willoughby
Supermarkets
“I bought a bag of sweet potatoes and went to use them this week and found several that were rotted. I took it back to Aldi and the cashier knew immediately the issue as several customers before me had returned theirs as well. She told me they had received a poor shipment the week before. Thank you Aldi for accepting the return and providing a free replacement.”
“It is uncommon for me to provide feedback on a grocery store experience, but I feel compelled to acknowledge the exceptional service provided by an individual named Kevin. During a recent visit, I encountered an unexpected situation where I realized I only had cash to pay for my groceries. Despite being occupied with stocking duties, Kevin promptly recognized my predicament and offered assistance. He kindly escorted me to the cash-only lane and efficiently completed my transaction. His multitasking abilities, friendly demeanor, and willingness to go above and beyond left a positive impression. I hope this feedback reaches Kevin and that he receives due recognition from the company. Heinens-level service at Aldi prices. Thanks from the Hall Family”
“Great Costco food court as always. Service is fast and food is great. Sometimes it gets crowded and there aren’t any available times but as long as you go outside of peak hours (weekend late mornings and early afternoons) you can usually get a table.”
“Best grocery store in the chagrin area by far. Excellent service and hidden gem of pizza and beer/wine by the glass. Surprisingly good location on Friday nights, especially in summer with live music.”
“Popped in first time visit to this location. Felt familiar instantly. Signage was right there layout was cohesive and staff polite and helpful. Love HEINEN'S ?”
“Clean spacious aisles, and employee was tending to another task(running the floor scrubber) as soon as the line had more than 4 customers he immediately stopped and then got on a register! And the staff was polite and friendly and helpful! This is by far the best Aldi I have been in!.”
“I absolutely love Heinens-Just some feedback on your rotisserie chickens that you sell in the store-They used to be delicious until a couple months ago, I noticed a drop in quality. I’ve gotten them 3 times and they are always overcooked/rubbery now. Hopefully you can improve that situation as I miss purchasing them.”
“Aldi's is always clean and neat and had a huge selection of products. You can pretty much get everything you need without having to hit the big chain stores.”
9AM - 8PM
6217 SOM Ctr Rd, Solon
Supermarkets
“Went in and out within 10 minutes. Came for 2 things and I got 10 things. Their green grapes was crunchy and half sweet. The avocado was very good pricing.
The only thing I would recommend is adding gluten free pizza selections.”
“Giant Eagle is still the best grocery option in Chardon. It may not be the cheapest but you can get everything you need at one place. It may not always be the cheapest option but it saves you the run around!”