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February 2024 by Lawrence M Humpolick
Our cat Tux just had a bunch of teeth removed and the staff was very helpful and took great care of her and made sure she was pain free as possible.
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November 2023 by Theresa Bell
Great vet. I went with my son and Grand-puppy. Very friendly and caring staff.
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October 2023 by Ashleigh Christoph
While I never made it to the actual vet service I had a very unpleasant experience trying to book an appointment. I was honest that I was seeking the appointment because my original vet was out of town and was told that they wouldn’t have scheduled the appointment had they known that. Does the animal not come first? Canceled the appointment and will go elsewhere.
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October 2023 by Darla
I won't go back. I took in three birds, so I already expected a costly visit, but charging me $65.00 to snip off a leg band off of one bird, which took all of 5 seconds to do, was enough for me. And they were rescue birds.In addition, there was a problem with one bird's beak. He was suffering from arthritis in his jaws and throughout his body that was completely missed.I knew something wasn't right, so months later, I took him to another avian vet, who immediately knew what the problem was. He was given pain medication, and his beak was reshaped.
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September 2023 by Dacey
The best veterinary office I've ever been to! ? Everyone here shows an immense amount of compassion for the animals they take care of- even the spicier ones. ?
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June 2023 by Dan McLaughlin
Great vet!They have this awful bird in the lobby that stresses the cats (and us) out beyond belief as it doesn’t stop screaming.But aside from that it’s an excellent vet and they’re good to the cats. Highly recommend you go here if you’re local
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March 2023 by brandon lindgren
Love these guys! They took such great care of my beardie! Can't recommend enough!
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February 2023 by Dawn Greene
Came back from vacation and my dog was sick. The vet got me the day I called and took very good care of my little guy. He's much better now. Can't say enough about the great care all my pets get here.
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October 2022 by Sierra Altman
I was very unimpressed with how the doctor handled my Amazon at his appointment. The technician? Handled him good. The doctor on the other hand? Awful. She held him for his nail trim while the technician trimmed his nails and practically looked like she was choking him, completely was not controlling his head, and as a result looked like she/her tech was going to get bit multiple times. I was thankful she handed him off for his beak and wings. I’m an LVT and have handled my fair share of birds, as well as having to hold my own by myself, while also giving him oral medications at the same time, and I’ve never had a bird so stressed and breathing so hard after an appointment. I honestly regret not offering to just hold him myself.I also felt that I was being talked down to about not feeding him the best diet on the planet and choosing seeds over pellets. Yes, I’m aware pellets are better. Yes, I’m aware they will always prefer seeds. But my bird chose to not eat for days when I tried to switch him and for me, that’s not worth it and considering he has lived 45 years with minimal issues, I know he will be okay. However, I still got criticized multiple times over him not being on the preferred diet and she would NOT STOP mentioning it.The reason for at least 2 stars is I won’t deny she was informative and wanted him to be on the best diet for him (as I’d expect a vet should be/want) and her two technicians were nice. But otherwise very unprofessional vet with her demeanor, handling, as well as quality and I am going to take my old man elsewhere in the future.
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September 2022 by Lucas McDaniel
Great place to take a parrot. They are very patient and kind.
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August 2022 by Scot Shermer
Dr. Pappas is an angel. Her staff is very friendly and competent. They truly care about fur babies. Highly recommend.
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July 2022 by Abigail Fleischer
My mom got an african grey parrot before she passed away and, unless I move out of state, I will never take him to a different vet. He is a Diva and is treated remarkably well there.
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July 2022 by Kiersten Young
They take great care of all my animals! My 2 dogs and leopard gecko! Would recommend!
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July 2022 by mr. krabs
I was super pleased with the West Geauga Vet Hospital. The staff were very kind and only had my and my bunny's best interest in mind. As a first time pet owner, they were very understanding and kept me informed every step of the way. They also handled my bunny great, and he can be pretty tricky sometimes!
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July 2022 by Anita E.
We were new clients to Dr. Pappas. She was treating one of our labs when the other got sick. She got us in quickly. Based on her symptoms, and a blood work up we asked for, she recommended a course of treatment. She called us later that day with the blood test results. Over the long weekend, our dog's condition deteriorated. Dr. Pappas and her team treated us and our dog with kindness and compassion.
