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October 2023 by Matt Sheehan
Car issues are a big stress of mine and they make it simple and easy to fix your car. They go through all the things your car needs done and breaks it down so you and them are on the same page. Also they have good customer service.Services: General repairs & maintenance
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August 2023 by Bob Hafertepen
So nice to have my Air Conditioner fully charged and blowing cold air.Thanks 5-Star!Services: Air conditioning
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August 2023 by Mallin Blaxall
Communicative and quick! They took care of my car and helped me out with a dead battery on my other vehicle all at once. They’re more than happy to help :)
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August 2023 by Jared Shepherd
Will never go for an oil change again, yall torqued the drain bolt on there. Every idiot knows that’s way unnecessary.
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August 2023 by Nika G.
I've taken our cars up there several times over the years. We like to help support Cheviot's local businesses. They are very friendly and do good work. BUT, that's where my praises stop. I will NEVER go there again. They are soooooo EXPENSIVE!!! I've even commented to Mike at 5-Star, that I thought they were expensive, but they were close, and I wanted to help the local guy. NO MORE!!! Sometimes convenience is over rated, and loyalty isn't cheap. I feel I could go to the dealership and get a better deal. I will still keep looking for a shop that I can TRUST. They used to offer a discount for veterans, but apparently not any more. NEXT!!!
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July 2023 by Mike McKernan
Due to an automotive mechanical concern, a friend requested a referral to a local reputable repair shop. My relative highly recommended 5 Star Auto Care. After my speaking with your associate Mike, my friend then called Mike and their discussion helped resolve the concern and resulted in 5 Star becoming the primary auto repair shop for future auto repairs. Thanks for responding to the situation presented...greatly appreciated!!
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May 2023 by Duane Thomas
I’m still new to Cincinnati and someone told me about 5 star auto repair for maintenance of my car and I can honestly say that it’s been one of the best decisions I’ve made since moving here. There is no one else that I would trust with my vehicle. The honesty and integrity to stand behind their work is amazing and that’s what keeps me coming back.Services: Air & cabin filter replacement
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April 2023 by Lisa Dove
The customer service is top notch. Mike is friendly, knowledgeable and accommodating. They have competitive pricing and quality repair service with a A+ BBB rating (I checked!). I'm so glad I left the dealership to give 5 Star Auto a try. I look forward to a long term relationship with them taking care of my Honda CRV.Services: Air & cabin filter replacement
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April 2023 by Pete Wiseman
My check engine light came on about a week ago and I called Mike and Darren at 5 star to see what was going on. They had it for about a week and ran diagnostics and found out there was some emissions part and sir leaking from the gas tank. They ran a smoke test to find this info out, ordered the parts and got it fixed. They were also able to get me a loaner vehicle. Great service, great pricing, and I would highly recommend the Auto Club card.Service: Auto engine diagnostic
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March 2023 by Sherica Peoples
My husband and I take our vehicles here quite often for more major repairs. They do a great job for the most part all things considered. When available they provide a company car for us while our car is being worked on, as well as provide the option to pick us up/drop us off if needed. Their prices do feel a bit overpriced but I understand this is the case with most auto shops. We trust them to treat us fairly and provide fair prices every time! I have recommended them to my mom previously and continue to recommend them to other family and friends!
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March 2023 by Matthew Bates
These guys will treat you right and get your car back on the road asap. They do exceptional work and have a great warranty to back up their work.
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February 2023 by Sheila Collins
Gentlemen were very friendly, kind and helpful. Took my car in because it was miss firing informed me of the issue and I had my car back the next day. They did a great job ? I would definitely use them againService: Auto engine diagnostic
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January 2023 by Jeff M.
Took over 2 weeks for a tow and a battery charge. They broke my drivers side doorhandle..........Halfasses.......Beware !
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August 2022 by District Deputy 114
A huge Thank You to 5 Star Auto Care! I drove to Cincinnati from Michigan last week to help a relative move. One of my rear brake lines cracked as I arrived late on Thursday night. I was able to add brake fluid to keep the brakes working but I would not be able to drive the truck home in this condition.I took my truck to Deron at 5 Star slightly before 8:00 on Friday morning. Deron offered to help and completed the repair in a couple of hours for a very fair price.I cannot thank Deron and his team enough for coming to my rescue and getting me back on the road!I highly recommend Deron and the Team at 5 Star Auto Care!!!Services: Brakes
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July 2022 by Melanie Murphy
I use 5 Star for everything from routine oil changes to major repairs. They do great work, keep track of regular maintenance needs, and are never pushy. Super friendly to me and my car-loving kiddo!Services: Brakes
