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September 2023 by Bob M.
One star because you can't give less. I went in to transfer a prescription to this location from CVS Caremark, the mail order version of CVS. I spoke to the person behind the counter, they go and speak to someone else and come back and tell me that they're too busy, I need to go to another pharmacy. What the heck kind of customer service is that.
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August 2023 by Django O.
Awefull. Pharmacy Clerks are rude, inpatient and not helpful. Pharmacist wouldn't get involved to manage the horrible interaction/experience.This was regarding managing my diabetes. They wouldn't fill the doctor's prescription because insurance wouldn't pay for it, even tho I pay out of pocket each time I've gone there. It shouldn't matter who is paying for it, the doctors order was to fill the prescription.It should have been ready to be paid for when I got there, they had the prescription for more than 24 hours. When I explained that I pay out of pocket they said it would be 40 min to wait... no one was in the store waiting and my prescription is not pills but a CGM that is prepackaged and ready to go.I'll never ever shop at any cvs ever again... this was not the first bad experience here... but it's my last.I gave them one star but they don't deserve even one star.I worked in healthcare management for many years and I know the difference between good healthcare and bad.This pharmacy is the worst I've ever experienced.Meijers Had the prescription transferred and filled within 10 min.This cvs pharmacy staff SUCKS.The other reviews back me up...Shame on you CVS, especially dealing with elder customers.
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March 2023 by Rah Cat
You never know if it'll be a good visit or a horrible one. Majorly depends on who is working that day. Switching pharmacies, the bad outweighs the good. Outside of the actual pharmacy, nothing to complain about.
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February 2023 by Lindsay F.
I just switched all of my prescriptions to a new pharmacy from this location. They are rude, never have medication in stock, and no one comes to the drive thru. Yesterday the shelves for the over-the-counter medications were almost completely bare. Several of us waited to talk to one of the FOUR people working at the pharmacy and they ALL ignored us for several minutes. The man working finally walked over and answered one woman's question, but was clearly annoyed. I wasn't surprised to come on here and find all one star reviews.
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January 2023 by Chris Koedel
If they would stop trying to force people to use self checkout I’d rate higher
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October 2022 by Patrick C.
Customer service is trash. They have 1:30 - 2:00 closed lunch for pharmacy. Store is a mess.
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July 2022 by Charlene Allen
Great!
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July 2022 by Hannah Reamer
always on time
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January 2022 by Mike Courisky
I shop here every week, very friendly staff and managers, always helpful and understanding, make you feel comfortable and want you to have a pleasant experience. I love this store, they have what I want, when I need it.
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October 2021 by Lilli W.
Terrible customer service. I had a script sent over and called to update insurance information so they could fill the script before I got there. Waited 45 minutes on hold only to be dismissed completely and told to bring in my insurance card. I get there and they were mostly standing around restocking the pharmacy, so the hold time on the phone shouldn't have been so long. I gave my card and they took one look at the card and said they aren't in network and looked at me to figure out what to do from there. Never running into this issue before I assumed I could call my provider and have the script transferred. My provider said the pharmacy would have to transfer it and that it is a known service they will provide (even though in person they didn't offer that to me). I call again and placed on another 40 min hold just for them to tell me I'd have to get the new pharmacy to call and request my prescription, they would not transfer it for me. I had issues with this same pharmacy when scheduling my covid tests, definitely will not return even to shop outside of the pharmacy.
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June 2021 by Felisha Z.
DO NOT WASTE YOUR TIME WITH THIS AWFUL CVS PHARMACY LOCATION!!! I moved and changed from another CVS and they text to say your script is filled and ready, then you show up and it isn't ready so next time you try to call ahead to confirm and that doesn't work because they don't answer the phone 75% of the time. I have been trying to switch pharmacies for A YEAR with no luck...despite many tries cvs will not release and transfer my prescriptions!!! I've been forced to call corporate to accomplish this seemingly easy task!!!
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March 2021 by Amy P.
I absolutely love this pharmacy. The staff is so kind and answer any questions that I have.
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August 2020 by Rashall Jone
The lady's there is so so nice I been coming there for about 10 years be safe everyone
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April 2020 by Kathy Schwab
One word....RIDICULOUS. Anyone else agree? A 4 day turn around to get a prescription filled with 5 people behind the counter!!!
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June 2017 by Armoni kimber
Very quiet and calm and the workers are always helpful and nice
