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February 2024 by Guest
Zero stars. FedEx driver refused to deliver my Walmart order because of weight (70 pounds). If I was CEO of FedEx, any driver refusing to deliver packages assigned to them would be fired on the spot.Reference complaint numbers:C-134664886C-134677421
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June 2023 by preston banks outdoors
It is impossible to talk to a human,I left special instructions on the web account for delivery(which is the only way to communicate) which goes ignored..I have a high end acoustic guitar being thrown around out there that still hadn't been delivered...I cringe when I find out a supplier has used fed ex as a shipper
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December 2022 by Gene Hancock
I get more of my stuff disappear through this office than any delivery service, they are not reliable, and I hate when my supplier has chosen Fed ex, they use rookies, that don't know their way out of a street. And constant turnover, so you never see the same driver
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March 2022 by Cindy “Cyn” Diehl
Very secure place, their records depth. Under lock and key. Fenced in smaller, parking lot . Guard shack etc.
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June 2021 by Michael Fargo
I dealt with three people at this terminal.The lady I spoke with on the phone, and a man and a woman who operated forklifts.It was challenging to get my item picked up and centered on my trailer. It was only 3 ft deep but over 7 ft high and I had fender wells sticking up above the bed of the trailer.The two of them did a great job with the forklifts and I was able to strap it down and get it home.The lady who answered the phone came out and I signed some paperwork and was on my way.Overall good experience as everybody working there is very competent.
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March 2021 by William Pickens
They are always making safety. Number 1
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February 2021 by Krystal Yerian
Ordered on 2/1/21 set to deliver to the 3rd 2 days In a row it has set in Chillicothe they keep it all day then say deliver not attempted not attempted to even try to go to Jackson at all have till 8pm they say but tell you 2hrs early the first day they don't plan to attempt delivery then on the phone with them they say it will be here by 8pm hang up get an alert at 5:51pm a whole second later telling me the complete opposite but look up current weather try to find out why the second weather advisory without an attempt to deliver but there is no bad weather. Not that it matters to the specific ppl working at this Branch.
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November 2020 by daltonr2323
Never on time.
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May 2020 by Cody Faircloth
FEDEX Absolutely the worst shipping I’ve ever received. A order that was guaranteed to be at my door step on the 7th. Now will not arrive until the 11th. You check the online status. It says out for delivery for your destination.
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May 2020 by Nathan Mccray
Not very good at finding addresses and used the weather as a excuse to delay delivery even further
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May 2020 by Arianna Sprinkle
I loathe this FedEx location, and sigh whenever I see that the Chillicothe location is delivering my FedEx package. Even before the pandemic, it would take at least 3 days of my packages being on a vehicle for delivery before I actually received it. Recently, my dogs medicated food was on a truck out for delivery for 5 business days before it was actually delivered the next Monday. Now I am waiting for a package that has been on a truck out for delivery for 3 business days, and tracking information now states that the scheduled delivery is pending, but it is still on a vehicle for delivery.
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January 2020 by Brian K
Fed ex strikes again! Ordered something Friday for delivery Saturday. Had to be picked up in Columbus and taken a mere 40 miles south to Chillicothe.....and Fed Ex can’t pull it off. Now being delivered Monday. There’s no reason for this. It’s just laziness and sheer incompetence. Fed ex needs to go out of business. I’m glad they aren’t doing business with Amazon anymore. Amazons private contracted delivery drivers are better than Fed Ex.
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March 2019 by Lisa Staten
Sent my son a pkg
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June 2018 by Megan
Our packages consistently get left down the road from us, at the same house, no matter how many times we complain. Unfortunately, the people at that house steal, and if they are home, we won't get our packages back. Once a priceless cello was delivered there, another time a one of a kind custom pair of scissors. Luckily those two times we were able to get there before the home owners did.
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December 2017 by Beth Frazer
Well, another wonderful performance by Fed Ex Chillicothe Ohio! Tracking shows they delivered my package to a front porch. Unfortunately, it was not my front porch. Last time they did this the driver dropped it at my drug addict neighbors. I'm sure it became drugs. When will this company learn not to hire the stupid?
