-
March 2024 by Eric Roth
I guess I can't say how the service is but they yanked me around for 3 weeks, sent a guy to check out our spot and plan for the setup, a few days later we got a letter saying we did not pass the credit check lol. I'm a union electrician and my wife is a nurse and we don't live out of our means. Almost done building our house tho so it looks like we're keeping the company we've been with. I understand why the reviews for them are terrible. Not very smart but ok lol
-
March 2023 by Marsha Mash
You have to pay upfront one lump sum to get propane, then they only deliver In our area once a week so if you run out you sit in the cold until you have $900 to ay up front for amount of propane required, or until they deliver in your area. Will not come out until you are below 29%, and have to purchase a certain amount. I would not recommend this company to anyone.If you get hel through a program, just a little FYI: They do not have a fax machine. ( What company doesn't have a fax machine in 2023??)
-
September 2022 by Cathy Crisp
I moved into a home with a tank so I called to see about the service. The office person was supposed to send me an application for service. I never received an application and the very next day I had a tech come to put a lock on my tank unannounced.
-
August 2022 by Mike Mac
These workers are amazing. Helped us out on many occasions. And they are polite.
-
July 2022 by Kevin Dean
I have been a Litter Propane customer since 2002, It has been very nice to not worry about running out of propane as I have always chosen to be on "Auto-fill'Only "complaint" I might have in all of these years is that sometimes I have had an unexpected Auto-fill up in the spring...But at least when it gets cold again I am full and ready for the next Winter :)
-
April 2022 by tim9m
Contacted them 2 years ago and they wanted to do a credit check and told me if I didn't use enough fuel I would be penalized. I would not mind paying a penalty if I was going to own the tank someday. , but penalizing me year after year for not spending enough money. No thanks! As far as the credit check goes... I could have passed but I opted not to follow your rules. To this day I have just been using the heat pump and on real cold nights I will get out my big buddy heater.
-
March 2022 by Scott Skeens
Excellent company with an exceptional group of hard-working, knowledgeable individuals. I highly recommend.
-
February 2022 by Craig Outdoors
Very bad company. Mom is in a wheelchair, she paid her bill over a week ago, and while the weather has been in the single digits at night, they refuse to deliver her propane. They claim that anything within a 3 week delivery will cost 150 dollars more. She is on a fixed income and their manager simply hangs up on her when she calls.We have been customers for over 25 years.I have never left a negative review like this in my life.
-
November 2021 by Craig A
Very bad company. Mom is in a wheelchair, she paid her bill over a week ago, and while the weather has been in the single digits at night, they refuse to deliver her propane. They claim that anything within a 3 week delivery will cost 150 dollars more. She is on a fixed income and their manager simply hangs up on her when she calls.We have been customers for over 25 years.I have never left a negative review like this in my life.
-
March 2021 by Bryan Schuetz
I just purchased a home in Hocking and started with Litter Propane. I have had nothing but great service so far. They helped me set up my account and delivered my first order on time. The delivery person was very nice to deal with as well. Very happy so far.
-
February 2021 by Cassandra Bethel
Would have to say I agree with a lot of people's bad reviews of this company. They Don't even deserve one star but couldn't leave a review without giving them something. As a new homeowner this company was who the previous owner used for service. I decided I wanted to explore my options so decided to call around to other local companies. Every experience I've had on the phone with someone at this company they've been very rude & quick to get off the phone with you. Don't like to answer questions act as though your an inconvenience to them & taking up their time.
