“My husband and I had a wonderful experience today at the Petland in Chillicothe, Ohio! We were greeted as soon as we walked through the door. Multiple staff members interacted with us as we walked through the pet store. All of the animals seemed very happy, content, and well socialized. The shelves were neat and stocked, the entire pet store smelled fresh and clean, and there were multiple happy families and couples walking around interacting with staff and all of the animals. When we first walked in, we noticed the wall where the puppies are housed. Several of them appeared to be sleeping. Their bedding appeared to be clean, their water bottles were filled, and they had several toys to keep them occupied. I can tell the puppies are very well loved on here! In the middle of the pet store is where the birds, rabbits, hamsters, ferrets, and guinea pigs are housed. They all appeared to have fresh bedding and food. I absolutely fell in love with the sweet ferret! One of the employees approached my husband and I and asked if we wanted a box to take the ferret home! Haha. She then told us a personal story of her family's ferret she had while her kids were growing up. She said their ferret was a lot of fun and loved to play and carry things around! In the back of the store is where their Koi pond and kittens are located. All but one of the kittens were napping during our visit. Their enclosures were clean and had several forms of enrichment. It looked like they had a sweet cat condo set up! The Koi pond was spotless and the fish approached us a couple of times! We checked out the fish and reptile area. The fish tanks were clean and the reptile enclosures were as well. We said hello again to the puppies and another staff member approached me and asked if we wanted to get a four legged friend out! I asked if we could visit with a puppy without buying and she said yes. The puppy that I was initially interested in playing with wasn't available to come out of their enclosure because they recently had a veterinary exam. There were signs posted on the puppy's enclosure that couldn't interact with the public. I at first didn't notice the sign posted, but that was my fault. I was so focused on getting the puppy out to play that I didn't notice at first! The employee was very kind to explain that to me. She was also assisting other families with the puppies, but was still nicely waiting on my husband and I to decide on what puppy we wanted to play with. We decided on the Golden Doodle puppy that was housed with a Cocker Spaniel. The employee asked if we would like to get both puppies out! I could NEVER turn that option down!! She even thanked us for playing with the puppies and helping socialize them. Both puppies were happy and eager to interact with us! There were fully stocked hand sanitizer stations everywhere. My husband and I were sure to sanitize our hands before and after interacting with all of the animals. We had a wonderful experience and can't wait to return!”
“The lady running the register i believe her name was cori was very knowledgeable. I had an insane amount of questions about the fish that I was wanting to buy. She was very patient and attentive. I ended up buying more fish than I originally was because cori was making so many good recommendations. Ill keep coming back obviously for the fish food but also for the kind and knowledgeable staff.”
“Great prices on dog food for my little princesses, Sapphire & Coco.. Love the dog that greets me at the door.. workers are all helpful & friendly..they have a little bit of everything”
“I had a lot of questions and asked a lot out of a lovely worker named Gabriel and he was super helpful in answering all of them. I will definitely be back and ask for him everytime !!”
“Picked up a couple kayaks that were on clearance. The employees help carry them all the way to the front door and help load them on my truck. Won't find that service at Lowe's that's for sure! Unfortunately I live in the city where it is not always an option to be at the store.”