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September 2023 by Wahneda Clark
Had 2 different units in 2 different locations end up with bed bugs from Both ..I do Not recommend this company , we had to trash almost all of our furniture and had to hire a company to Heat treat our new home we just bought because of this ..We had only had these units for 2 months..
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August 2023 by Wanda D.
Do not use this storage unit. I had things stolen out of my unit. Red dot storage facility had a lock on the back of my big unit I didn't have a key to Nor was told or offerEd a key. Someone who worked there had to have a key to my unit and all of a sudden some exspenaive thinks were taken out. I'm a victim here now because I can't prove it either way. Just plz don't trust them because if anything gets taken out by an employee or anything you aren't gonna be able to prove shit with them. Don't rent from this unit!
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July 2023 by Heather Knauff
My son has used Red Dot storage 3 different occasions. The last time the fence "security hasn't worked for 3 months. He was paid up until the 26th of July. He called they wouldn't pro rate the monthly storage fee and could have cared less that the security wasn't working properly. Of you pay that much for a unit you shouldn't have to worry if your belongings are safe.Terrible customer service would never recommend.
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July 2023 by Tracy Massie
Like the unit area but the gate is broke and won't go down
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June 2023 by Rebecca Hamlin
Be cautious of renting. Our cargo trailer was broken into October 22 and again. Whoever watches this facility doesn't, strange people hanging out, the gate stays open.
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June 2023 by rebecca ramsey
Be cautious of renting. Our cargo trailer was broken into October 22 and again. Whoever watches this facility doesn't, strange people hanging out, the gate stays open.
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April 2023 by Patrick Morris
Been waiting for 2 weeks to get my gate code Activated was told it would be 24hrs now its IT is having issues and there's trash everywhere
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April 2023 by Greg Martin
You would think by now RedDot could afford to put a fence along the rear of the property ! The fence has been missing for many years now !
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January 2023 by 31and1O “Fivedollarjewelryladies”
The place is bright and clean however this is my 2nd time renting here and the gatecode never works on my first time going in. I called a lady gave me a temporary gatecode she said to use until my gatecode was activated thus us totally unprofessional and bad for business. More frustrating when you have movers paid by the hour waiting for you almost 20 minutes to get in to unload. Cutting service was excellent but I shouldn't have needed her.
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October 2022 by Steven Parke
Had multiple trailer storage spots at this location. Security here is a joke! There is no back fence at all! There was an abandoned trailer that was left right in the main driveway blocking the ability to access my spots. After numerous calls and complaints to the customer service number to have the abandoned trailer moved, the local manager waited until I moved my trailer out of my spot and he moved the broken trailer (that is not mine) in my spot!! I finally had enough a few months ago and moved out of the facility and they keep sending past due notices for the broken trailer (once again that is not mine) in my spot that the local manager put there. I have communicated with customer service many times to no avail. RUN, RUN, RUN, DO NOT USE THIS STORAGE FACILITY!!!!!!
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August 2022 by Edward Hodges
Great place to store your belongings. Clean storage units and great secured area.
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July 2022 by Adam Stauffer
Just earlier this year the rent went up $20. Today at the end of June we get a notice that rent is going up $153 more dollars or a 100% increase. Email stated it is a necessary increase ?. Great facility but the price increases that keep coming seem outrageous! Will be moving our things out of both units come end of July!Reply to Red dot—- we contacted and gave our concern. Nothing changed. Just curious what expenses are going up that much for the price increase? Almost $400 a month for storage ?. Our business found much much cheaper here in the area. Guess it’s why we are going from 3 units down to one and probably none of other units increase such a silly amount.
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July 2022 by Michael Todd Fulkerson
Got to the place pulling my trailer and the gate code wouldn’t work. Had to turn around trailer and all and go home. Sad.
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July 2022 by Tracy White
Not secured the back fence is opened. Can come and go.
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June 2022 by Blake Murray
Avoid this place at all cost! Every gate code they provided us with did not work resulting in me calling the number and waiting 15+ minutes on someone to give me a temporary code each time I wanted to enter or exit the facility. I will DEFINITELY never use red dot again.
