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October 2023 by Melody Ault
This is a wonderful place to shop both in the store and on their app. The owner is fun and kind and always there to help you find what looks best on you! Our small town is so blessed to have this business.
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August 2022 by Kayla-Ann Myers
Wish I could give less than 1 star. I went in here a while back to find a cute pair of jeans and a graphic tee and to just look around because I had never been in before. As soon as I walked in I was the only customer and none of the girls working gave me the time of day. No one offered to help me find anything or greeted me even.That’s fine, I didn’t think much of it.Until 2 minutes later someone else walked in and both of the girls went up to her and offered to help her shop and greeted her.This issue with this goes way beyond the customer service in general. But the fact that I am a larger woman and the girl they were helping that came in after me was skinny.I wondered around the store and found 1 line of hangers in the “plus size” section and the clothes were ugly. Plain and simple. They were NOTHING like the other many options for smaller women. But again, I had never been in there before so I could look past that. Not every place is size inclusive and that’s fine, they don’t have to be. But they should be respectful and treat every body type that walks in with the same respect. No matter the size.Just caddy, cliquey, rude and self-obsessed women working there.
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July 2022 by Cheyenne Vonville
If I could give 0 stars I would. For a small town/ business boutique they do not care about customer service and comment on customers weight and clothes. If you don't fit their expectations for you, you are treated like you are stealing. Please spend your money someplace where they will appreciate your business
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July 2022 by Kenzie Cory
If you have never left your hometown and love extremely bland and basic clothing pieces, incompetence, and unprofessionalism I highly suggest rustic gals
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June 2022 by LeAnna Montgomery
If I could give negative stars I would. When Rustic Gals first opened, I was in there every week, sometimes multiple times a week. Needless to say I was a huge supporter and spent a lot of money there. When a competing boutique moved in 2 store fronts down, the owner became super jealous and suspicious and accused the other boutique owner of stealing her window display ideas. She was convinced that someone on her staff or a customer was feeding information to the competing store owner; she actually accused me of being a rat for the other owner, even though I had been shopping at Rustic Gals since it opened. I never walked in her store again and I won’t support her. All she does is judge and make fun of other people when their backs are turned.side note: she went into the other business owners shop and got into a physical altercation with her and threw over a mannequin, the cops were called. The other business owner moved elsewhere so she didn’t have to deal with the drama. Don’t support someone like this.
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June 2022 by Breanna C
A year ago i rated one star because this business made racially insensitive clothing, making fun of the BLM movement. No apology for that one. A year later, and apparently their employees were openly laughing and taking photos of a customer in their store to make fun of her. No apology for that either.Really gross for grown women to be conducting this sort of behavior and making excuses as to why they’re treating customers like the gum beneath their shoe.Do yourselves a favor and cater to a business that doesn’t make fun of others, and has clothing in sizes that cater to every body type, and not just a size XS-M
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June 2022 by Cierra Coy
Very rude employees! They made fun of my friends outfit today and had the nerve to mock her. She'd been a customer for a long time. She is very dedicated to her wardrobe and apparently these employees aren't cultured and are close minded and don't understand multiple fashion styles. I've always heard the people who work there are snobby but to actually laugh at someone and let other customers take photos. Eww
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June 2022 by Cassie Moore
I remember when rustic gals opened!! I went in because i was so excited Chillicothe had a real boutique. I love girly fashions, and when i went as a teenager, I decided to wait until they got something pink In before making my first purchase. ( I almost only wear pink. ) well i lived in Columbus for a few years, but sometimes I’ve even made trips just to visit Rustic Gals. Today i thought i would ride the trolley over! It gave a great excuse to pay Rustic Gals a visit. I wore one of my more eclectic outfits this time. In the past, i had been welcome there. Today, the employees and customers laughed and mocked me. I don’t want to step foot in there again, after today. This is not a very friendly establishment
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September 2021 by Madeline Digges
Great customer service. Love the quality and uniqueness of the clothes and accessories. Always a great place to find things that not many other people will have.
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August 2021 by Skyla Gragg
You couldn’t ask for better customer service & the girls are always the absolute best with trying to help you find what you are looking for!
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May 2021 by Tabby Green
They rock ..and everything is so such good quality...Shop.local!!!!
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May 2021 by Morgan Goode
love the wonderful service and beautiful clothes
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April 2021 by Bill Shirley Jr.
Wow! Store and service were amazing KELLY made my wife feel so special !!! Thanks so much Kelly
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April 2021 by Kelly Shirley
Kelly was amazing. Turned my 50th birthday into so much fun!! She turned me from a frumpy 50 year old into a stylish woman!!
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February 2021 by Jennifer Phillips
From the time I walked in, to the time I left, I experienced great customer service. The best part was that the people working helped me pick outfits that flattered my body style and made me feel good about myself. They had a wide variety of clothes and sizes all at great prices! I can’t wait to shop there again!!
