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November 2023 by Lindsey Kapuaala
I honestly hate T-Mobile but I LOVE Mykala and seriously anyone I've come in contact with at this store! Mykala went above and beyond to help me with a lot of problems I caused myself by breaking my phones and insurance payments being pointless. I needed help passed the point that she could even and she kept going. Give that woman a raise! Because of them I'm staying -thank u angel
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September 2023 by Jody H.
Amazing!!! Jennifer helped us switch phones over and 5g internet so we could finally ditch the spectrum!!!! We absolutely love this Chillicothe branch of T-Mobile!!! First time in my life great experience at a mobile and internet store!!!! Way to go
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September 2023 by Edith Park
I went there to compare service against my Verizon so I was given a temporary SIM card to try service at home for no charge I went in following day turned card back in signed paper and then received a bill for 75.00 I called # and explained they told me to go back to office and have them adjust it they'd take care on there end then I received a bill for 3.00 really it was no charge no strings attached so I have to go back in for a second time to resolve this.
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September 2023 by philip jones
Had to go into for trade in on warranty staff was very helpful and knowledgeable dealing with faulty equipment is a hassle but they made it easy for me
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August 2023 by Andrew Stanforth
Employees ignore those in store, don't even acknowledge anyone entered. No hello, or anything. 2 visits today, different staff, same thing. May need proper training.
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July 2023 by Donna Duffey
They were very helpful gave me a charger that worked better than the one I had
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April 2023 by Luke
The sales rep took her time with me, even though I started the new lines through T-Mobile sells number. There were a couple people ahead of me online, but within 10-15 minutes I got the help I needed.Just for your information T-Mobile sells Google 30 watt chargers for the same price you can purchase on Googles Store. The prices on mobile accessories at this T-Mobile store seem reasonable. In my opinion I don't see this T-Mobile store making a huge profit on some of the mobile accessories they sell.
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April 2023 by Shelby Woodard
I have they're WiFi and it's Great, they're very nice and curtious and will help you on your account. I love it cable is so expensive so I went to just WiFi and it's great. Alot cheaper than cable.
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April 2023 by Kenzie Davis
this store never answers their phones. my fiancé and have been trying for a long time to get his screen fixed. this needs to change.
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February 2023 by Margie Witschi
Phone just totally quit making or receiving calls . Upon calling T-Mobile there's nothing they can do. I live about 35 minutes away and store closes in 30 minutes. Great need phone for a long drive early in the a.m. for work. So reliable.
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February 2023 by Anita Risner
The techs at the t-mobile Chillicothe store were absolutely great. Had to take a phone in under warranty and they were most helpful and professional.
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February 2023 by Matt Horning
Good store good service wish they had one in Washington Court House but we will drive 35 minutes if we have to.
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November 2022 by Rob Edwards
New customer but I had great first experience getting set up with Aubrey and Kelly(sp). They helped me with a slight hiccup I had even when I came in at the end of their work day. They are awesome!
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November 2022 by Stephanie Gordon
Had to go in for some updates and help with some of the perks i.e. Apple TV and Paramount +The staff was very patient and helpful. They even found an add-on I was over paying for, simply because I just don't use it much. I lowered my data plan to save a few bucks. Thanks team!
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October 2022 by Scott Arganbright
Not overly fond of t mobile. Hardly anything in store. Have to order what you need and ship to your house
