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January 2024 by Spencer Travis
Huge shoutout to this group. Took in two vehicles for tire rotation, balance and alignment, one vehicle and a slight pull to the right. Apparently, the free alignment was past due, ugh. The service manager said he look at it for free and then showed me the specs that it all looked fine, could be a tire issue, under inflation, etc. After they finished, drove home up Rt. 23 and no pull. Huge thank you for doing the right thing and not trying to sell something not needed. Next tire purchase, they have my business.
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January 2024 by Ashley Yates
It's so rare that I experience genuine kindness that it's actually shocking when it happens. The people here were so friendly and showed such a willingness to help. I blew a tire, and they helped me when I needed it most. Thank you all again! Such amazing service, and they were quick as well. I will 100% be returning to replace the rest of my tires!
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December 2023 by Steve Neal
The managerher staff and service was exceptional would recommend tire discounters they went far and beyond for me and for that I am grateful thank you for the excellent service Chillicothe tire discounters
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December 2023 by T. Stevens
Two instances of disappointment! So far all they've given us free is excuses!We purchased all new tires here a couple years ago because of the free tire repair and tire rotation warranty they offer.First instance: We recently got something in the front driver's side tire and when we took it in for repair they said it was too close to the sidewall and said we would need to buy a new tire that they couldn't repair it because of the location of the leak. So we took it to a different shop to have it looked at and they repaired it with no problems.Second instance: we took it in for a tire rotation and they told us the shocks were bad (they were cupped, whatever that means) and told us they could not do a rotation unless the shocks were replaced.Needless to say we will not be revisiting or purchasing from Tire Discounters ever again.
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November 2023 by Sheila Lloyd
Bought a set of Goodyear Assurances Max mileage tires.They are better than OME. Very quiet and smooth ride. Had small issue with a valve stem. The crew tracked it down fixed it. The crew was very courteous and professional.
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November 2023 by JARED BABB
Bought 4 new white wall tires here a few months ago, went to get an alignment done which came with the warranty I purchased on the tires and my car is pulling right the same amount as it was when I dropped it off. Figured a 45 minute alignment was too good to be true.
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October 2023 by Dale Gleason
Scheduled an appointment to get four new tires installed while I waited. They recommended Goodyear. An hour later they said they only had three tires, would I accept Pirelli tires instead. I agreed. An hour later my car was setting with all four wheels off, but no one working on it. I asked why the delay, and they said they only had three Pirelli tires. I questioned that excuse, and then they said they'd get the job completed ASAP. Three hours and 10 minutes after arriving, I drove off with four new Pirelli tires.
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August 2023 by robert long
I took my car in for an alignment on 7/29/23 because I paid for a 3 year alignment. I replaced control arms which the bolts to do the alignment with were completely froze. So there was no way they did the first one but said they did. They priced to change my lateral arms for $192. I took it back on 8/5/23 to have the service done. I was then told it would be $496 dollars. Well I'm going somewhere else. This place is a total rip. If you want good work at a fair price go to a local owned small garage not a chain. My opinion of course but they ripped me off on the 3 year alignment and I ain't be back to give them any more of my cash.
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August 2023 by Bethany Green
Not impressed at all. Staff are nice but I made an appointment for 11am. My car was never moved until 1140am and done at noon. What’s the point in an 11am appt if no one touches your car for 40 minutes? Also had a damaged (a chunk out of it) tire on back left side, let them know left side was just rotated to keep damaged tire on back. Tire was then rotated to the front anyway.
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August 2023 by Terrance Hatfield
This was without a doubt my best ever experience at this Tire Discounters. Mark and his associates were the best. I was told 90 minutes for 4 tire replacement and alignment. In and out 90 minutes. Fantastic service Chillicothe Tire Discounters. Thanks again Mark.
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July 2023 by Shelli Caruthers
Took my car in for an oil change and tire rotation. They did not rotate my tires I don’t need to mark them to know I have a tire that leaks air front left tire and it’s still the front left tire. So obviously they lied to me now I wonder if they actually did my oil change ?♀️ also about that leaky tire I’ve had it in there 3 times for that and it’s never been fixed. I need tires for my car now but I will not be buying them at tire discounters.
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June 2023 by Kenneth Butcher
Called to have tires installed on my Colorado and had opens this morning. Came in only to find out that they didn't have my tire size in stock. Mark went out of his way to send someone up to pick a set up while I ran errands in town. Friendly people and have always been treated right.
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May 2023 by Angela Rooker
I’m very disappointed with the performance of this tire discounter store. Although they tried their best, they were not successful the first time. Plus, the second time they had to re-balance, a tire and realign again. And, the third time they tried their best to realign the car again. All in a 10 day span. My car pulls to the left and has a loud humming noise from the tires. That is hard to drown out even with the music on. They were not successful and eventually blamed it on my car. As being too old to hold an alignment & has too much weight on it. It has less than 70,000 miles on it, it’s a 2017 Hyundai Santa Fe sport. I drive on flat land and leave it parked in the garage. I am a retired disabled veteran. I do not drive, aggressive, nor do I roughhouse my vehicle for fun. Refund of money was denied despite non-performances of services contracted for. My vehicle vehicle has never been wrecked. Has new tires with less than 10,000 miles on them, new shocks last year and new brakes last year. I will take it elsewhere and see if they are successful, I will make a formal complaint. With the Better Business Bureau and their corporate consumer complaint office to request a refund. Prior to this alignment. I had zero problems with tire, noise and car pulling to the left or right. I took it in for alignment as a preventive maintenance measure. And now I have more problems that I had to start with
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May 2023 by Cathy Chester
Loved the 3 girls who took care of me and arranged a tire repair! Becky, and the other 2 girls on Thursday April 27th around 5:30 were courteous, helpful and enjoyed their personalities. These girls are a keeper for your business!!
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April 2023 by cherie daniels
Not a good trip to get our oil changed. They were supposed to rotate our tires and said they did. But we always mark a tire and it hadn't been done. Then when we got home they put the wrong type of oil used on the receipt. We called and they said even though it said the wrong weight of oil they used the right one. So did they? Who knows. Tire discounter is usually better than this.