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December 2022 by Steven White
Very knowledgeable people.Helpful in making the right decision.
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December 2022 by don davis
They are the best got my problem fixed very fast
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November 2022 by dustin moore
Lets talk about customer service.I walked into your store, you have 2 employees working.They did both have customers at there desk.To sit for 45 minutes and not at least be spoken to. A be with you shortly would have been enough. was finally greeted by a woman who just wanted to say "I don't have time I'm already late this guy will be with you shortly. The gentleman did greet me finally.I asked about a gift card that was emailed to me to apply to my bill. He stated that it was a customer service issue and that you could only spend gift cards on accessories and that he could not help me because he was russell wireless not verizon.I was able to go to a different location and got the help and service I needed and deserved. I suppose if your not verizon then you should not have a big sign on your building that says you are. To waste an hour a your location to get mistreated and zero help makes for a Very dissatisfying experience.
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November 2022 by Sandra Evans
Went in for Shield for My Samsung S20FE, No Shield, Car Charger or S22 in Stock to Update. Wanted a New Case But Verizon Doesn't Carry a Lot in Stock for Android Phones. I've Been Suggesting for Years for Verizon to Stock Colorful Cases That a Women Would Want. Dazzle, Gems, Sparkle and "COLORS" Insteak of Black Case or No Products in Store and More I-Phone Then Android. Apparently Verizon is Not "LISTENING" and This Isn't Just in One Location!
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November 2022 by Sandra
Needed New Protection Shield for Samsung Galaxy SFE20. Plus Car Charger & Talked About Upgrading to S22. Have Little Supplies for Android, No Shield, Charger or Upgrade Available in Store. Finally Walked Out & Ask Him to Send Info for Update to Email Address on File. Keep Saying Need More Supplies in Store & Cases with Style & Colors. Women Want Fancy Styles, Bright Colors, Glitter, Gems; Anything Besides Black or Nothing at All. Very Disappointing Going Into Stores When You Have More for Apple Than Android!!
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November 2022 by Google user
Lets talk about customer service. I walked into your store, you have 2 employees working. They did both have customers at there desk. To sit for 45 minutes and not at least be spoken to. A be with you shortly would have been enough. was finally greeted by a woman who just wanted to say \"I don't have time I'm already late this guy will be with you shortly. The gentleman did greet me finally. I asked about a gift card that was emailed to me to apply to my bill. He stated that it was a customer service issue and that you could only spend gift cards on accessories and that he could not help me because he was russell wireless not verizon. I was able to go to a different location and got the help and service I needed and deserved. I suppose if your not verizon then you should not have a big sign on your building that says you are. To waste an hour a your location to get mistreated and zero help makes for a Very dissatisfying experience.
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October 2022 by Rhonda Doyle
My son introduced me to this company and it's been a great choice.
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April 2022 by Jim Matson
Great customer service! Very knowledgeable and professional staff !
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March 2022 by Carol Lightle
Friendly and courtesy. Did not fix the problem and gave me claim paperwork to file
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February 2022 by Diedra LaGard
Peter was very efficient, patient and kind. I actually waited a few days until I knew he was working so he could help me . Great guy!!
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December 2021 by kaitlyn curtis
I was very pleased with my experience. Was very fast and helped me understand any and all questions I had. Extremely professional and lovely throughout the process. I am very grateful to have had Jaylenn this evening!!! (:
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December 2021 by Lisa Hochuli
Nice guy. I had a chipped phone. He explained my options. Went out of his way to craft a good monthly payment, and I got a new phone!
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November 2021 by Jackie Arbaugh
Adraya was very knowledgeable, friendly and personable. I felt confident in her skills and knowledge. Peter answered several questions as well and he too was knowledgeable and friendly. I was leary of upgrading but this experience far surpassed my last experience! Thank you Adraya and Peter! Great job!!
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November 2021 by Nephi Wright
Verizon has a very slow internet service in this area. And Verizon loses internet signal a lot in this area.
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October 2021 by Donna Corcoran
Very quick and professional.
