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January 2024 by Best B.
I showed up for my appointment to repair a tire an hour early and they were courteous and repaired the tire promptly. They showed me some additional repairs that I should consider. The waiting area was by far the most pleasant of any automotive center I've ever been to. They have a travel agent center there also and I was able to put together some inquiries for a trip I wanted to make.
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January 2024 by MrEdzell100
Had a piece of metal stuck in a tire, had to have it towed to replace the tire.
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January 2024 by Elizabeth Harms
Great place on Cincinnati's Westside to find information about travel, plan trips, make cruise/plane reservations, buy travel items (suitcases, purses, luggage tags, converters, important paper holders, insurance, get car repairs and certification of deposits (something new I learned). The rates were competitive slightly higher than my own bank offers.
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January 2024 by Wes Pridgen
Great customer service, nice manager, and the brake job was done fast with perfection! Thanks Staff
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December 2023 by Sid Vicious
I've only had full synthetic oil changes there, no major work done yet but its extremely great so far. I definitely recommend getting work done and if you're a AAA member you get 10 to 15 % off.
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December 2023 by james giese
I am handicapped and while I was getting out of the car to go into the lobby, a woman came out of the store to assist me into the store then preceded to help me renew my membership. The employee was very kind very helpful in assisting me and went above in service to me. I was taken back when a employee actually came out of the store to help.
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November 2023 by Richard Hollenkamp
Very timely and profesional.
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November 2023 by Stolby Stoy
Amazing crew! First place i’ve been that takes you to the garage, shows you the issue and how they are gonna solve it. Very quick and effective system. Special shoutout to Dom and Antonio! Those guys are great!
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October 2023 by Rick Villier
Went there for the AAA travel service. Cynthia was so helpful and caring! She was really into booking our cruise you would have thought SHE was going instead of us.
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October 2023 by Janet Dwyer
Such wonderful information regarding my car & I have had it for years. Very professional & kind.
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September 2023 by Sabi
Don’t go here. They literally told me i would lose control of my car and crash if I didn’t get this one part fixed. It was literally “about to fall off” is what they said. They couldn’t find the part so they gave me back my car without an explanation on anything, they literally didn’t care. I went to a real mechanic and said that wasn’t true at all.
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September 2023 by Tanya Ushery
Had an appointment today and walk inside and the first clerk wasn't polite and when I walked to the back where repairs are they wasn't pleasant either. This screams they don't have black customers too often.
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July 2023 by Freda Stuckey
Tonight I just stopped over to use the air to fill my tires. Has a built in gauge that beeps when your tire reaches pressure. Easy!!
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May 2023 by Steve Blaut
I had our car taken in as we had a loud clunk in right side passenger side when turning right. They inspected the car and said it was the ball joint that went bad. The bill was over $700.00. We picked up car and upon driving it home turned right into driveway and clunked was still there. We decided to take the unit to dealer and actual problem was a broken sway bar link not a ball joint problem.
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April 2023 by Susanne Osborne
I recently had the guys in the auto shop give my car a road-ready service for a drive from Cincinnati to Utah. Steve was able to give me a great discount on tires and AAA was already offering a discount on an oil change and 52-pt inspection (I think I'm stating that correctly). Steve was very accommodating and pleasant to deal with. Thank you, Steve and the other guy next to you, for making my car safe to drive cross-country.
