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December 2023 by Ernie Havrilla
Kendall is awesome to work with. She is great at getting back to and helping you when you have questions .
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July 2023 by Todd Brauns
I inherited Alison Taylor from her predecessor at that location, a fellow who I had been insured from since I turned 16. Alison's services and manner are so stellar that I do not even remember that man's name, and he was excellent!Alison and her staff are fast to respond to inquiries, and every time I have met with Alison, I have come away feeling valued and respected. I am never questioning anything related to my insurance policies for very long.Do yourself a favor and work with Alison as soon as you are able!
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July 2023 by Chris Guin
I've been with Alison Taylor for over 10 years now, and she and her staff are amazing. I had 2 trees fall which caused some partial roof damage, and they walked with me through the entire claims process until the roof was repaired to my satisfaction. They have also worked with me to find ways to lower my auto insurance on all our family cars. I like working with a real live person, especially during a crisis, and Alison and her staff have been great.
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June 2023 by kathleen pohlman
I did a state to state transfer guickly due to having to purchase a new vehicle. Kate Kendall and Jackson are all friendly courteous and knowledgeable. Service was very efficient especially since their internet was down at the time.Thank you!!!!
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April 2023 by Nancy Miley
Alison and her office are wonderful. No matter what the issue, they are more than willing to help, give advice, and fix everything. Cannot ask for a better agent or office to deal with. Just fixed an issue for me this AM. Thank you
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February 2023 by BILL SCHOMBURG
3 years ago I met Dylan in Alison Taylor’s agency. He was young but quite professional in every way. I work in customer service; Dylan knocked it out of the park. I had my annual update recently, l learned Dylan was offered his own agency. I’m not surprised. From reception to agent to Alison Taylor herself, I recommend this agency in every respect! You’ll have a Great experience!!
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February 2023 by Lexi Payne
I had Kate Simpson help me out with a claim, I’m young and have not worked with an insurance company before so I wasn’t really sure what to do. She helped me through all the steps and was very reliable throughout the process. I’m very happy I was able to get help from her
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November 2022 by Michelle Simpson
My husband and I have been with State Farm for 28 years. Since moving back to Cincinnati in 2000, we have been cared for by Alison Taylor's office. We have everything we own with State Farm - the house, the cars, life insurance - you name it - we have it. For all these years, we have had exceptional service from the team. Alison is a wealth of knowledge and a very good advisor that always has our best interest at heart. She has also has a strong team of professionals to support whatever we have needed. From Kendall to Marissa to now our own daughter, Kate that also joined the team in 2022, we could not be happier with the level of care we receive to support our family's needs. I strongly recommend Alison Taylor and State Farm for your family too.
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September 2022 by David B
State Farm has been our insurance company for many years. We do not often have questions or problems but when we do they communicate quickly and provide excellent advice and help. Recently a Drive Safe account was reduced from a nice discount to almost nothing despite no change in the driving record. Marisa responded promptly and the glitch was resolved in a few days.
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August 2022 by D B
State Farm has been our insurance company for many years. We do not often have questions or problems but when we do they communicate quickly and provide excellent advice and help. Recently a Drive Safe account was reduced from a nice discount to almost nothing despite no change in the driving record. Marisa responded promptly and the glitch was resolved in a few days.
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July 2022 by Jeannie Helsel
Had a great experience with Alison Taylor - State Farm Insurance when my daughter was involved in an accident. Everything was handled professionally, quickly and with care. Highly recommend Alison Taylor for your insurance needs!
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June 2022 by Michael Sanders
Called in for roof damage and a claim. Got an estimate. Mailed to Alison. Still have not received a call back. More to come........ After getting a call from Alison explaining technical and other tech problems, things are looking much better. Misunderstandings are remedied and Alison has saved a customer. GOOD JOB !!!!!!!!!ADJUSTER FINALLY MADE IT TO MY HOME FOR ROOF DAMAGE JUNE 1.Waiting to see what his analysis and findings dictate.In the mean time had a claim for hail damage to my Chevrolet Impala. response was much more timely and professional. KENDALL gets an A+ from me. Thanks Kendall !!!!!!
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February 2022 by Natalie Barry
Call Alison & her team for any auto insurance, home insurance or life insurance questions. They are so knowledgeable and will save you money! Great customer service!!
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January 2022 by Zach Branstetter
Alison helped my wife and I refinance through Rocket Mortgage! It was a wonderful experience and she was very attentive and helpful!
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December 2021 by Lena Schwarz
We are (and always have been) extremely happy and impressed with the help/service we've received from Alison Taylor's State Farm team. All the representatives,(and we've worked with several of them) are not only professional and polite, but also very efficient and pro-active in helping the customer. They go way and beyond to make sure they answer all the questions and do what they can to help.
