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November 2023 by Danielle Kirby
Seen Natasha today, she is absolutely awesome and made an amazing first experience for me. I haven't been to an eye doctor in about 5 years, I will gladly continue to come to this location for future exams and products.
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November 2023 by Maybygrace
Everyone here was friendly and attentive. I had my eye exam done very professionally and got a great offer for my new two pair of glasses. Really happy and thankful for this place.
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August 2023 by Chris Delaney
Very unprofessional, wasted 3 trips out there for a wrong prescription... Dr and certain staff (Cynthia )are just incompetent. And don't do their job! They both should look for different professions.
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June 2023 by Katherine Weber
Great selection and prices. Nichole is the best! She helped me pick out the best glasses and was so helpful and able to answer all my questions.
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March 2023 by Alina Hillmann
Corey was very patient, polite and compassionate during my visit. Great experience and excellent quality at America’s Best! Thanks for keeping the prices affordable.
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December 2022 by Tina K
From the first time I called them on the phone to picking up my new glasses this location is 5 Stars in my opinion. The Assistant Manager Nicole helped me through the whole getting new glasses experience at Americas Best & she is wonderful, so professional yet so sweet & caring! She explained everything over the phone so I was prepared before I came in. They have a super choice of frames and I had insurance and didn't have to pay anything! I absolutely luv, luv luv my glasses and the GREAT care I was given. I've never had such a great experience with any other company when getting new glasses. I highly recommend them & I will certainly be back for my next pair of glasses. Thank You to Nicole & Americas Best.
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December 2022 by Kelly Franklin
Nichole was very helpful with assisting me on which frames looked best on me, took the time to listen to my preferences and was very knowledgeable when it came to choosing the best progressive lenses for me.
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December 2022 by Jeremy King
Worst customer service. Extremely unprofessional, and obviously under the influence of some type of substance. I got my last eye exam here, and the rep told me they won’t give me an exam. Never going here again. Dec 1 2022- 6:25pm- Glenway location
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November 2022 by Diane Christos
New glasses again (6 times in 3 years) but have to thank Kiana and Nichole at America’s Best who are kind and sweet to me by writing off my glasses for brainiversary!!! I can’t say thank you enough to them! It brought many tears to my eyes and they covered them with my new glasses ?
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November 2022 by Regina Kahles
From the first time I called them on the phone to picking up my new glasses this location is 5 Stars in my opinion. The Assistant Manager Nicole helped me through the whole getting new glasses experience at Americas Best & she is wonderful, so professional yet so sweet & caring! She explained everything over the phone so I was prepared before I came in. They have a super choice of frames and I had insurance and didn't have to pay anything! I absolutely luv, luv luv my glasses and the GREAT care I was given. I've never had such a great experience with any other company when getting new glasses. I highly recommend them & I will certainly be back for my next pair of glasses. Thank You to Nicole & Americas Best.
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November 2022 by Barbara Kitchen
I went to the Western Hills location of America’s Best Contacts & Eyeglasses. I had outstanding service from Bud when choosing my glasses and getting everything ordered. He said it could take up to 10 days for the glasses to arrive, but it only took 4. He taught me that I have to turn my head slowly since I have bifocals. Nichole was wonderful when I picked up the glasses and helped me get used to them. It was a great experience from start to finish. Thank you!
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November 2022 by Bella T
This location is always extremely slow and late. Employees have conversations while people stand around waiting to be seen or helped. It takes hours HOURS to get a pair of glasses. The staff is extremely unprofessional and always late. If you have hours to waste to be treated like you don't exist, go here. Otherwise, find a place that isn't so unapologetically unprofessional.
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October 2022 by Laura Bowles
Had a wonderful experience from start to finish, exam was quick and thorough and the very nice red haired lady with black glasses - I forget her name! :( gave me some recommendations on frames and I finally settled on a pair that I'm super excited to pick up in a few weeks. Thanks again for a great experience! Will definitely keep returning here for all of my vision needs :)
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August 2022 by Jackie Tucker
From beginning to end it was great service everyone I dealt with was knowledgeable and able to answer any questions I had. Glasses came in sooner than expected as well
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August 2022 by James Briede
10 minutes late and they refused to see me because the doctor went to lunch... Was he planning on taking his lunch during my appointment??
