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March 2024 by Matt Nagengast
Didn't get ink out of suit
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February 2024 by Jay Sien
I have been using Appearance Plus for 26 years, and their work is the very best ! Shana who is employed there is a favorite for me !
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January 2024 by Sterling P.
Amazing cleaners!! They go above and beyond to be helpful, and are SO fast! One of my husband's pair of pants had a hole in the pocket, and they offered to fix it for us while his items were there. They do such a good job - highly recommend!
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January 2024 by Tom Carter
We’ve been a customer with this firm for many years. They’ve also provided great service and quality all of those years.I happily recommend Appearance Plus Cleaners to all who know me.Services: Delivery
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January 2024 by David M. Wall, MD
Appearance Plus is the best cleaner I’ve ever been to. They are beyond exceptional.
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January 2024 by Kathy Mullanney
Good repairs little pricey
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December 2023 by KP G
Great service. Cleaning was excellent. Gotta love the drive through option!
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August 2023 by Virginia Mattingly
The communication is very poor for the Erie location. The pick up dates for my items are never accurate. I have had sentimental items that were lost for weeks at a time. Most recently, I asked for a dress to be repaired and the employee did not write it up properly, so it was cleaned but not repaired. I have not received an apology or acknowledge of their mistakes. There needs to be better communication between staff and the customers and improved process for cleanings and repairs.Services: Special care fabric cleaning
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July 2023 by Virginia Bolster
The communication is very poor for the Erie location. The pick up dates for my items are never accurate. I have had sentimental items that were lost for weeks at a time. Most recently, I asked for a dress to be repaired and the employee did not write it up properly, so it was cleaned but not repaired. I have not received an apology or acknowledge of their mistakes. There needs to be better communication between staff and the customers and improved process for cleanings and repairs.Services: Special care fabric cleaning
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July 2023 by Nicole Soria
Do a great job and with a little one having the drive thru is so convenient!Services: Laundry wash & fold
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May 2023 by Aaron E.
terrible cleaners. they got 4 pair of pants dirty one time with black chalk all over them. They ruined one of my pull over sweaters. Unfortunately, I decided to give them another shot. i took 4 more pants to this store. they did not get out any of the stains. When i asked why, she said you have to tell us. All of the stains were removable by me wetting my finger and brushing them off. When i asked why they didn't remove the stains, this horrible, obnoxious woman said that I could go work in their spot removal department. How despicable? Blond haired woman in her 50s. Not ok. Probably needs to be fired. I will never return to this cleaner. I would aboid this place! Aaron
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February 2023 by L. Shannon
Went to 3 other cleaners to clean the same coat that Appearance Plus cleand and by far they have done the best job!
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January 2023 by Timo Lindner
Good and reliable with convenient hours of operation.Edit: company now uses cheap bare metal hangers that create stains on shirts. Does not respond to contact requests over the chat. If that doesn't get better I will dump them. They also constantly iron in wrinkles into the button line. It's annoying.
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September 2022 by Robyn Crofts
Our costume pieces were cleaned and well cared for. Didn’t seem like we lost any sequins.Service: Special care fabric cleaning
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September 2022 by David O
I went to Appearance Plus to have my coat dry cleaned for the very first time since I purchased it. Hoping that the years of experience would result in a smooth process unfortunately that did not end up being the case. The first time I received my coat back, it did not have the stain out and when I returned a couple days later the second time, every one of the buttons on my coat were chipped and broken because of how it was handled. When talking to an associate I had asked "So should I just not wash this jacket?" and she said yes. If they are so certain that their cleaning process will damage garments then they should not be accepted in the first place.
