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February 2024 by Sherry Seas
If you would like your ATT account messed up beyond repair, this is the store for you!
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February 2024 by Laura Hansen
It's 10:08 Monday, still not open. Guess I'll be getting my new iPhone somewhere else!
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January 2024 by Pat Murphy
Went in to the sycamore store to get a new screen protector. A gentleman by the name of Eric was busy and the only employee. I didn’t have to wait too long but I have to say he was great at handling everyone’s needs. He was efficient, polite and knowledgable.
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December 2023 by Claudia Vanessa Bruguera
Ben did an Excellent job. He is incredibly multi-tasking while keeping everyone needs taken care of.
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October 2023 by Jerry Maynus
It was such a pleasure to work with Jeremy. He was able to bundle all my services and explain my billing. Thank you Jeremy
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October 2023 by Jeff La Plante
Glad I stopped at this store. I am not an AT&T customer, but I had to pay my Father-In-Laws wireless Lan line bill in California, but I didn't have his actual account #, just his phone #. I had tried to do this by calling AT&T customer service and by calling the AT&T store in California and neither one could help me. The young man that helped me was incredibly helpful and courteous and was able to get the job done. Thank you!
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September 2023 by N Pike
Wesley was such a great help - my husband's phone shattered and he helped us set up two new phones, transfer our number, and download back ups in record time. He also gave great guidance on how to optimize our plan and stayed past closing to make sure everything was taken care of properly. We will always come back to this location!
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September 2023 by Harley Ryder
Jeremy & his team were excellent to work with. He was very patient explained my billing no matter how many questions I had. A wonderful experience for my family. Best store in Cincinnati
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August 2023 by Justin Parker
Earlier today we went into this store and spoke with Wesley about removing a line and adding a new one with a phone # that will transfer to my account. I went to the AT&T store in the mall earlier but didn't the help we needed. Wesley was super helpful and knowledgable. Not only did Wesley get everything squared away but he helped us find a better plan that is now SAVING us money on our monthly bill. BIG THANK YOU to Wesley! I will be coming to this store the next time help is needed with my account.
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July 2023 by jarred fanning
Wesley was nothing but helpful and amazing! He was the only one in the store but managed to help 3 different customers all at once in a very professional and timely manner( myself included). He helped me upgrade my phone and get accessories couldn’t be happier.
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July 2023 by Rebecca Miller
Wesley was very nice and extremely helpful in transferring our data from our old phones to our new phones. He stayed 30 minutes after closing to help us, which was above and beyond the call of duty. I would recommend this store wholeheartedly!
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July 2023 by Charlene Lumbard
One word. Wesley! He was such an amazing young man to work with. Granted, we didn’t walk out with phones BUT that was my own doing because I want the phone in hand and not wait for shipping. ?? We walked in undecided on the iPhone/Samsung 23 Ultra and ended up deciding on the Google Pixel 7 Pro due to his guiadance! He is such an amazing asset the AT&T company. He deserves a raise, free lunch, and a cupcake. Thanks so much Wesley!!!
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July 2023 by Grace Shields
I went into the store last week with my boyfriend and had a great experience. Wesley helped us out tremendously because my boyfriend’s voicemail wasn’t working. He was very patient with the questions we had and answered them all very knowledgeably.
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June 2023 by S H
I stopped into this ATT store to get help with my iPhone and Apple Watch. The man that helped me was named Wesley. He was so incredibly knowledgeable about my phone, my watch, and all of the questions I had in general about technology.He was very patient and personable and took the time to explain and help me correct a few things going on with my watch.The store was super chill, clean and all good vibes. I will definitely come to this store for all upgrades and assistance.Great location. Great parking.Thanks a bunch to Wesley for making this a great experience.S
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June 2023 by Emma Rader
Wesley D was SO WONDERFUL helping me get my new phone this past Wednesday. He was incredibly kind and patient and made so many phone calls to make sure I was able to leave with everything so needed. This store is the best and I am so grateful for the good experience :)
