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March 2024 by Mukhlis Toshpulatov
Very good service Great
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February 2024 by H Utoosh
Mark is an exceptional salesperson at the AT&T store! His extensive knowledge of the products and services is impressive, and he takes the time to understand your needs and provides personalized solutions. His enthusiasm and passion for his work are contagious, making the shopping experience enjoyable. Mark is patient, friendly, and goes above and beyond to ensure customer satisfaction. He is an asset to the AT&T team and embodies excellent customer service. Highly recommended!
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February 2024 by Anvar Abdukayumov
No service
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February 2024 by Todd Loomis
Went to the AT&T store on Waterstone Blvd near the Kings Auto Mall to look at the new Samsung Galaxy S24+. I have a galaxy z4 flipand am unhappy with the phone. The representative was very helpful throughout the process. Very knowledgeable
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January 2024 by Otabek Abdusalomov
Scam guy
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January 2024 by A Stang
Great service. I’ve bought 3 phones and set up two different lines from this Mason location and each time has been a great experience
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December 2023 by Aaron
Marc @ Waterstone Blvd was fantastic, next level even. He identified the issues and gave more than solid solutions to fix my issues. Mark is the reason I'd continued to do business with AT&T because good lord the customer service is sub par at best. Mark gets 10/10 stars will do business again.
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December 2023 by ninah enane
The young man who helped was superb. Smart and knew his stuff. Completed and addressed all my questions. Exceeded my expectations compare to my previous visits. I messed on on the quick question via text - should have been a 5 instead of 1. Multi-tasking challenges
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December 2023 by Mandy Pendergrass
Dallas was very helpful with assisting me when I became an att customer for the first time. He took his time and explained everything to me. I definitely reconnected him to anyone! His people skills are very welcoming! I give him a 5 star!
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November 2023 by Sabina Lambay
Your salesperson was very responsive as soon as I entered the store. I believe his name is Leek and he spent time answering my questions about the different phones , upgrading my phone and recommending accessories. He also kept an eye out making sure that the other representatives helped customers.Your manager however wanted him to break for lunch while he was helping me and didn't exactly greet me at all or extend any professional courtesy to me. However Leek was very professional and courteous.
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November 2023 by Ryan Lehmkuhl
I Walked in on Black Friday, 3 associates were helping other people. I was next. Nobody said a word to me. 15 minutes later, I walked out just as 2 people were walking in and they were greeted with a nice hello and were at least noticed. I WILL NOT be back to this location. Terrible customer service/acknowledgment.
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November 2023 by Russell Lutes
They were very helpful and considerate and kind. Very knowledgeable. It was a pleasure to do business with them
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October 2023 by Ivy Boles
Mark was extremely helpful when we visited the store!! Greeted us as soon as we walked in. Listened out explanation as to why we were in the store. Gave us a few options to choose from and didn't pressure us into buying more than we needed. Mark explained everything he was doing and what it meant.
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October 2023 by Mimi Brothers
Great service. Had an issue with an android phone ?. Issue did not get resolved. So I ended up getting a replacement instead. Hopefully I'll have better luck with this one
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July 2023 by Sean C
My iPhone has failed to access Cellular Data. They immediately recognize a problem diagnosed it, and fixed within 10 minutes. Amazing. I wish I could leave six stars. I almost can’t wait for my phone to break again. True professionals at this location!