-
December 2023 by Quentin Spriggs
Ive purchased many loudspeakers here, all have worked flawlessly.
-
July 2023 by Owen M.
I was once yelled at while in the store for just looking around, so definitely not the greatest place to shop if you are POC.
-
May 2023 by Anthony Stollings
Always good to see Carlos
-
May 2023 by Tristan Louden
What a great experience. The store itself screams bespoke. Besides that, the Beoplay Ex that I purchased is head and shoulders above Senn and even IEMs like Moondrop. The buy in is steep, but damn these are just fun products.
-
March 2023 by scott pease
I have a B&O 9000 which was about $3500.00 new in the early 1980’s. It had some issues so I took it to the B&O store in Cincinnati. &500.00 to do the diagnostic, $3500 to do the required service it needed. Well, I had the unit wrapped up very nicely with bubble wrap, several layers! I declined the service as this was just too much. So the unit was picked up and returned with the least amount of packing material to protect this valuable unit! I was utterly floored and disappointed with their lack of concern as to the protection of my stereo. $500.00 and this is how it comes back to me.
-
July 2021 by Kent Miller
I am in a desperate search for a B&O store that can help with some needed repairs to my 2 B&O stereo systems from the 1980"s. I paid a small fortune for these systems and the sound they still produce is spectacular but they are now in need of some minor repairs that I don't believe are too extensive. Any recommendations? I live in Carmel Indiana and can easily drive to a repair facility location.
-
March 2020 by Carlos Navarro
As the owner of this Bang&Olufsen store, of which i am also a client, I am always ready to help all clients, even though they may not have purchased from me. In addition, if they have, we are sometimes not privy to product changes or innovations unless told by the company. So when a client comes in to complain to my store about a product purchased online, for example, all i can do is be polite and help, but cannot give them a new one from my personal inventory if they have not bought directly from me. They are directed (or guided if at the store) to go to the website or given a number for customer support.In addition, when a client who has purchased from me complains that the product he bought has been upgraded, I cannot help since I did not know it would be changed by the company that year. It's like a car buyer complaining to the dealership that his model has new upgrades and he wants to return the old one he purchased at a good price months before. Thats called a trade in, not an excuse for an exchange.I am happy to be of service to all our clients, but find it rather disappointing when comments are unfairly posted without any regard for my company or the chance to rebut them. As teachers say, we may have hundreds of wonderful children in the tree. Why is it we always reminded of the worst of the apples?
-
February 2020 by iaw94
The best sound I’ve ever heard in my life come from speakers. Crisp, rich, and deep. The Apple Inc. of speaker systems.
-
August 2019 by Shao
Rude and not friendly employee…
-
March 2019 by jeffrey zistler
Very personal service. I love this place
-
July 2016 by Papa
Good stuff
-
December 2015 by David
Amazing products & customer service. The sales person (Per Bokmand) went above and beyond to help me with my purchase & to make sure i was happy. I purchased a product that inwasnt happy with (to large for the room) they allowed me to exchange it, no questions asked & offered to let me keep the stereo i was using in my home as a loaner until the stereo i ordered arrived. Top notch products with sale & support to match. Truely worthy of the B&O name.
-
March 2015 by armaan tindni
Dont buy Very bad experience he sold us a product whose 2nd generation is out in market in 30 days I called and asked about the product and he says he was not aware and i asked to exchange my older product but he refused as i was already 30 days of buying it he also promised to change the color of the legs whcih he never did he says to call corporate office and no one picks up the phone there. not worth