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January 2024 by Laura Johnson
Customer service is the best. Battery was very good.
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January 2024 by Werner Jud
Excellent experience. First purchase for automotive battery about 5 years ago from them. Second one for exact replacement was even easier. Good staff, attentive, reasonable prices.
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December 2023 by Dominique Cottrell
Came in to get my phone screen fixed. They fixed my phone, but I noticed dead pixels along the camera. Went back in and showed him, they fixed it, and I am very appreciative of their efforts to fix my phone in such a short time. THANK YOU SO MUCH!!!!!!!!
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December 2023 by Herm Harrison
I have shopped this location for a number of years and have previously given it a five star rating. Changing this to two stars, which is generous. I'd have given it one star, but perhaps the weekend staff just isn't up to snuff.Ordered a battery which was shown to be in stock, it wasn't. No big deal, inventory records aren't perfect, but when you call before driving to the store and are told the battery is there, arrive to find it isn't, and then the staff denies having received a call even when shown the call log, that's irritating.Was told the battery was unavailable to be ordered. Called a different store, they had it. Drove another 30 miles, but got the battery and was even offered assistance installing it.
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December 2023 by Anthony
Awesome price, Awesome service. What else could you ask for.
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November 2023 by Gloria Robertson
My phone would not turn on, A T & T store told me to go to this store to see if they could help. Will worked on my phone & in a few mintues he was able to get my phone turned on and I did not lose any contacts or phone numbers. I am so happy, because I am going out of town and really needed my phone. If you need help I highly recommend Will! Thank you again Will.
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November 2023 by Jacob Adams
Chris and the team at this store are rockstars and really care about taking care of their people. I went in for a simple phone repair, and ended up becoming a huge fan of the service and care i received while in the store. I was hesitant to make a costly repair for my phone at first, but it became clear right away how much pride they take in their work, and i honestly didn’t want to take my business anywhere else. Thank you guys!
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November 2023 by Dustin Allan
Employees here are fantastic. They go above and beyond to help their customers. Thank you!
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July 2023 by makayla hubbard
Before I came into the store to get my iPhone screen repair (the front screen) my phone NEVER would turn off and on every 3-5 minutes non-stop. I came in to get my front screen fixed because I had cracked the screen & this was convenient location a someone recommended this place, once the phone technician guy fixed my phone(ina rush bc I made an appointment at 2 came back around 4 an the technician guy didn’t even have my phone fixed) while he was busy with multiple customers he would go back an fourth to my phone, what I thought was fixed really was not, my phone started turning off an on 3-5min non-stop, I went back to see if the technician could see what happened since my phone has never done this until he attempted to repair it, after him trying to see what was wrong from 5:20-5:45 I just told him I’m going to go to cricket to get a new phone, I went to see if they did trade-in values came back he put my phone together an was very unorganized the whole time with my phone in his care kept losing pieces to my phone while he was in the process of fixing someone else phone, he offered to give me a refund, I accepted it obviously (I have a receipt for if my refund does not go in bc I have a feeling he did not even process the refund properly) I would of never even came here if I knew he was going to break my phone an I woulda had to buy a new one leaving me broke till payday.. I truly feel he screwed me over.
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May 2023 by No N
Looking for a speciality battery asked the young man for help.While glued to his cell phone he says "I dont know anything about batteries, I just work here. " He could not answer even basic questins about batterries. Acted llike he was doing me a FAVOR by standing uselessly at the front desk scanning his cell phone with interest. Manager get rid of this due. last night at 6pm 5/25/ what at turn off.
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May 2023 by doep73
Took my phone there and had the screen repaired in 45 minutes.
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May 2023 by Allison Burst
Tried to get a phone battery replaced. Made the appointment and they canceled it and told me they would have to order a battery. That was fine by me. But then they said to call back the next day to make sure someone had ordered it… I called two days later and they said it was being transferred from another store and that I would get a call when it was ready. Two weeks later and still no call. I ended up going to the the Cell Phone Doctor on North Bend and it was fixed within 30 minutes. Don’t waste your time at Batteries Plus.
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April 2023 by Andrea Hollander
Had my battery replaced today for my phone, They were done in 45 mins and did a great job. Second time I have used this store and they were great both times!!
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April 2023 by George Szucs
They had a battery that was widely used in many vehicles, in stock.
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March 2023 by Rob Bechtel
Great service, great staff (no BS), quick turnaround time and reasonably priced.