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February 2024 by Josh Mullins
Bobby was extremely helpful! He was able to get my watch battery replaced. He was extremely patient with another customer and helped solved their problem.
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December 2023 by Paul Henskens
We had bought two Deep Cycle AGM batteries for our RV when we were on the road in Austin TX back in April of 23. When we went to winterize the RV and place the batteries on a trickle charger, one of them came up with a short error. I took the one battery to my local store and they tested it, confirmed it was bad and had another matching battery from another store delivered in the after noon. I was able to drop off and pick up a new battery on the same day at nor cost with the warranty. Great warranty and customer service. Thank you batteries plus!. I also love that I can bring all my old light bulbs etc there to be recycled. Another plus!!
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October 2023 by grateful amateur
I stopped doing business with the West Chester store because they were totally useless. This store is even worse. They will make promises to you which they forget as soon as you leave the store. Never make a schedule assuming these losers are going to do anything for you.
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October 2023 by Mark Thompson
Excellent customer service. We found two marine batteries at the Colrain store, and they offered to drive them to the fields Ertl store, which was closer to us and did so the next day which was perfect for a schedule. When we went in to pick them up, we also asked them to re-program a key fob. The dealer quoted $138, they were $70. When he looked at the key fob, he was able to use a creative solution to make our set up work without having to reprogram, saving us $70. Very happy.
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July 2023 by Brian Singstock
Store messed up 2 separate motorcycle batteries. Took the first one home to see it was actively leaking battery acid. Called them and they prepped the other battery for a change out. This one seemed okay so I installed it only for the battery to put a small hole in my BMW battery box and drip a 2 foot circle of battery acid onto my cement floor within 15 minutes. Now I'm really getting tired of driving to the store to change out batteries, but they don't even have a replacement. There is one 9 miles away but they tell me it might be Tuesday before they get that one, it's Thursday at this point. I tell them that is terrible customer service and they don't budge, don't offer to pick it up or make any kind of accomodations. So I buy a lithium battery online and have my wife return the second battery. The employee behind the counter tells her there is nothing wrong with the battery and that it is not leaking acid. Butz the employee can't explain why the battery and the inside of the box is wet.
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May 2023 by Jodie Butterfield
Needed my phone fixed fast at the right price. I wasn’t sure where to go and just did a “phone fixes near me” google search. I called a couple places but these guys were super easy to schedule online and had great prices. They even included a coupon for my first visit. They finished my phone in under 2 hours and it was perfect. Very friendly and professional as well. Will be my go to place for fixes from now on.
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April 2023 by Leonard O
When to this store to pickup an online order. I went before confirmation that it was ready. When I got there I was informed that they did not have my item in stock. However the guy helping me was able to provide a substitute that met or exceeded what I purchased. Super friendly. Quick. And helpful!
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April 2023 by michael renner
great store. convenient, friendly, knowledgeable and people are polite. has everything you need and even stuff you don't, but nice to know it's there.
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March 2023 by Sherry McNamara
Love this place! Great service (quick and easy). Scheduled ahead of time and shopped and returned to pick-up my phone with a new battery. Price was good too. I always had good luck finding batteries here too.
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March 2023 by Fred Parker
They always have the batteries that I need! And when they don't have a grouped set will make a replacement while you wait.
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February 2023 by Chris Gardner
I have used this store to replace two car batteries, and had them installed right there in the parking lot. The service is always quick and easy. I could replace them myself, but since the service is included in the price of the battery, the time and hassle saved has been worth it. I also went to them for replacement of key fob batteries for both of my vehicles, which was quick and affordable as well.
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January 2023 by Mike Jones
Had a defective motorcycle battery and the customer service was great. A quick test proved it needed replaced and it was without issue
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December 2022 by Geoff Woertz
Needed a car battery. They tested my battery and it was bad. Bought a new battery but since there was only one person working I had to put the battery in my car myself. No big deal for me but I’m very hands on. Other people would be inconvenienced.
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October 2022 by Laurie Fite
Great service from a friendly employee is always appreciated. She took care of all of my requests requests in a timely manner without any distraction.
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July 2022 by Eric Batchler
Friendly help and the battery I needed. Battery Plus makes it easy on their customers.
