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March 2024 by Justin Carl
For sure taking a tumble downhill. Not great. Staff was rude and I felt like I was inconveniencing them. Needs a new staff that actually cares, just a little.
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February 2024 by Katie Knechtly
Superbly delicious muffins! Great Bagels too.
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February 2024 by Kyle Brogan
Three stars feels exactly right for this place. Bagels and sandwiches are fine, not bad but also not great. The staff is kind of just there, but not all that friendly. The look and feel of the place could use an update. I definitely think they benefit from scarcity of other options…
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December 2023 by Kendall Johnson
I don’t think New York would approve of their name being on this place.
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October 2023 by Andrew Remsen
The shrinkflation we’re seeing at the grocery store has now hit Big Apple Bagel. Same price but 50% less bagel. Now smaller than a Lenders and not any better. Plus it’s dirty. Used to like their bagels but quality and value have plummeted.
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October 2023 by STORMI WILLIAMS
They’re great if you don’t mind your pastries with a side of gnats.. I planned to bring in pastries for the office and thought I would support a local business. I walked towards the muffin display and to my surprise it looked as if there was an infestation of gnats flying around the muffins. I walked out empty handed and went to Starbucks instead. I’m not sure if anyone else has had this experience, but it’s worth recommending leaving one of each item on display and plastic wrapping a container with the rest of the items..
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October 2023 by Wes
Easily one of the best bagel places in the city. Always friendly and welcoming staff. The only problem with big apple is they aren't open 24/7
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August 2023 by Lisa Coombs
Great service! Best Everything bagel I have had!
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August 2023 by Joshua Elam
We’ve been in here multiple times and have never been disappointed.
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August 2023 by Dan Hein
Bad service, dirty inside, and served an over cooked rock hard bagel that they admitted to. No apologies from any of there grumpy workers.
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August 2023 by Grace B
$5.50 for a sausage egg and cheese, that’s all… used to come in here all the time and was shocked when I went in on a whim and saw the prices now. And as usual, the place was filthy.
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August 2023 by Meg Dye;
Always friendly service and best bagels west of NY. The bruschetta bagel is amazing!
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August 2023 by Steven W
Honestly surprised the rating is so high. The place was absolutely disgusting inside, the bacon was so hard that it hurt to chew. The bagel was extremely dense (may or may not be bad for you. I don’t like a hard bagel) if this is how the food is, I have no idea how they’ve been around so long. Looking at other bad reviews, this seems to be a trend.
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August 2023 by Lori D.
The first time I went here I had a great experience, this time it was a bad experience . There was 5 in our family & a young guy took one of our orders & walked away , then a girl took the rest of our orders not sure what happen but we had to repeat what we had ordered . The egg sandwich was good & full & the bagels have flavor but none of the other bagel sandwiches were filled much . The Two bagels with crème cheese were skimpy ( thin layer of crème cheese on one side of bagel ) & so were the 2 roast beef sandwiches, what a disappointment especially for the price . I do not think I will be back . If the workers made a sandwich for themselves I am sure it would be thicker . I hope the owners read the reviews so they can improve before they lose more customers.
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August 2023 by Terrina S.
I literally just walked out I was standing up there in front of the case while this guy behind the case was talking to another guy and I didn't know if the guy was a customer or what because they were talking personal stuff. So while I'm standing up there thinking someone is gonna ask if they can help me that didn't happen at all. I walked over to the register as the people we're coming in that's when someone started asking can I help someone that's while I'm standing right in front of the register and I had to tell them what I wanted before anyone else could say anything. But while I was standing in front of the case I'm looking at the guy behind the case talking and 2 other females but no one asked if they could help me even when I was in front of the register and clearly the next one in line. You tell me how that would make you feel