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February 2024 by SHINYA
I bought wheels. I'm Japanese and don't speak much English, but I was treated very politely. I think this is the best shop, as they use a translator to answer questions carefully.
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January 2024 by Paul Listerman
Always a great experience. Knowledgeable professional fitting. Best bike shop in town
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November 2023 by Claude Aldric
I drove over 3.5 hours just to arrive to this message taped on the door: "Closed today Saturday fundraising ride for Mitch Graham at Fifty-West" (see photo).On October 5, 2023, I booked a bike fitting appointment for November 11, 2023. I wasn't contacted for cancellation and that there was an event that would close the shop today. Why even have it as an option for booking, then? It's a shame, given the glowing reviews from others.
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September 2023 by Griffin Tichenor
I've spent most of my money over the past few years on bike-related purchases...this was one of, if not the best purchases I have made. After a couple months of debilitating lower back pain, I made a 5.5 hour drive to visit Mitch after hearing so much about his reputation. Super nice guy, impressive shop as well, with tons of accessory options. He changed nearly everything, and while it felt weird at first, after a few rides, the back pain was gone, and I suddenly gained a frankly unbelievable amount of power - I have legitimately questioned if my power meter is broken (it's not). All that said, this was an AMAZING investment and I would recommend Mitch for anyone who rides bikes and cares about comfort and performance. I will be making the trip anytime I get a new bike!! Thanks so much!
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September 2023 by Mike S
I very much enjoyed my fitting session and learned tons of helpful information. I’m 64 years old and an under-fast (slow) cyclist, but the fitting was well worth the cost and has markedly improved my comfort on the bike. This will surely result in longer rides’ improved endurance, and increased speed. Mitch was endlessly patient with my many questions. I highly recommend a fitting with BioWheels.
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September 2023 by Allen Yang
Awesome experience getting bike fitted. Fixed all my discomfort on the bike and Mitch was super informative in general on cycling and getting more into the sport!
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August 2023 by Terri Williams
Very detailed and thorough bike fit. Mitch offered other tips to my form to improve my speed and comfort.
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August 2023 by Mark Smith
The experience was excellent. Mitch is very discerning and adaptable.He wants to make your cycling comfortable and successful.
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July 2023 by Dori S.
Mitch was awesome!!! Super nice and knowledgable. Made adjustments to bike and gave suggestions about body alignment stuff. THANKS!!!
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June 2023 by Robert Van Gorp
I can’t say enough about the guys at BioWheels whether it’s for a repair, bike fit, new bike or bike build. They are the best I’ve found in Cincinnati. This explains why I drive from Mason to Madeira to have it done right the first time!
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March 2023 by Brandon Jacoby
Got a fit before buying my first road bike which was very helpful in getting the size nailed down so I could go get a used bike. If you are a beginner Mitch will help you get started much easier than on your own and you'll know your bike is a perfect fit.Also got a new tri bike, which again, fits like a glove.
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March 2023 by Aaron meehan
Absolutely recommend Mitch for ANY level bike fit. Took a bike that felt.....ehh, ok to a bike I'll be spending a lot more time on, happily! Attention to detail at its finest. Thanks Mitch.
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February 2023 by Joe Gregg
Biowheels/Mitch are a prime example of why we need independent bike shops and small business in our communities. They went above and beyond for me after being victim of bike theft, even though I may never step foot into their shop again (living 2500 miles away). I wouldn’t expect this kind of service from any operation, but will always remember the experience here.
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February 2023 by Jeff werner
Great experience for my first fitting. Mitch was friendly and professional despite my inexperience with modern cycling technology and lack of fitness. Explained the process in an easy to understand manner and answered questions. First class operation all the way!
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February 2023 by Pierre Dommestrup
Dave and Mitch are great! They are very conscientious, and make sure everything is perfect. Highly recommend, and this is actually the only bike store in Cincinnati I recommend when asked. Ride on!
