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November 2023 by David Mercado
DON’T USE THIS SHOP!Use URB’S instead just north on Winton Road!I had my car towed here by AAA.This place is now owned by AAA.(Original Summerall owners were great.)I was told it needed new spark plugs and ignition coils.There was no charge for diagnostic because of being a AAA member.We personally towed it home.AAA would have charged me 200 for a retow.I didn’t want to pay 1161 for repairs.I was told more might be needed after that.I swapped out plugs. They were old but still usable.They listed it needed 6 new coils but car only has 3 coils.We swapped out coils with O’Reilly ones but it still wouldn’t run.I took my car to URB’S on Winton Road.See my 5 star review on their listing.I do not recommend anyone using them.Don’t even get an oil change here.They try to tell you 3000 miles for next oil change but oil analyst by Black Stone tells me I have 6000 miles of life still left on oil.If I could give 0 stars I would.Several other shops in this area are also very bad at upselling, bad faith, taking advantage of the elderly and incompetence.
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October 2023 by Diamond Evans
Horrible! Stood in there for 10 mins straight while the front desk guy just lolly gagged on the phone joking around with a customer I hope. And didn’t even regard my presence at all didn’t even look at me. Never going back. And I went to MIDWAY TIRES LLC literally down the road and exactly 2 minutes from here, and they were much CHEAPER, KINDER , very ATTENTIVE and incredibly PROFESSIONAL! Go there not here.
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October 2023 by Joyce Hodgeslemons
I went into get my tires check ed and the man looked at me and at first he said nothing.When he put air in the 2 tires after ,I checked .He didn't even tighten the valve at allHe was very rude.I have been a member since2015. This happened Oct .25th2023 at 10:15 am.Joyce Hodges Lemons .I will never go back.Very bad attitudeBad business.
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September 2023 by Dustin “Marco Aries Wade”
Came for a diagnostic. Very informative ??
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September 2023 by Greg Kattmann
WARNINNG WARNING DANGER.... they are not on the up and up bad shop...will rip you off and lie...My GF had her car over heat and it towed here a AAA loyal customers ( UNTIL NOW) !!!! We purchased the car 10 days prior a diagnostic test was completed by Calven the office manager and he guaranteed us he would utilized to the warenty with the only cost being our deductible so we accepted the work and have been waiting 3 months ( June 1 23-presant date). Ileft messages for manager to contact me and Calven now states he isn't handling it and nobody can help me. I need my car fixed as agreed by the office manager . I am going to BBB and News station today.
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July 2023 by Chris Mueller
The service and entire Staff at Bob Sumerel was absolutely amazing - especially Calvin, Brooklyn and Rob! Honesty and transparency were at the forefront of the visit and they far exceeded my expectations. I will definitely be coming back!
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June 2023 by Janet Wood
Had free air the manager put air in tire. Store was about to close, but he helped me anyway.
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June 2023 by Mark Hesse
Excellent service from David and his crew.
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May 2023 by Rob Johnson
Was fast and friendly, great value. Brooklyn went above and beyond. The tech was on point
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May 2023 by Ablem Diop
They look at a car for a customer and share the customer information with another business that’s not professional do not go there
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January 2023 by La'Dawn Sheckles
They did a diagnostic on my car they told me what they thought what was wrong with my car after spending almost 500 on my car the problem came back ? my thing is what was the diagnostic for I would of never fixed it had I known I’m livid
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November 2022 by Sally Stivender
Excellent! Mechanic took great care in servicing my vehicle for an oil change.Washed the windows, checked the wipers, etc. A little TLC!!
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September 2022 by Jake Hackney
Went in with a flat tire and they said they couldn’t help me until Monday. I’m not driving on a flat tire for the whole weekend. It’s ridiculous to call AAA roadside assistance, in the very parking lot of the place that’s supposed to help!
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September 2022 by Eileen Murphy
Good service and products. Wheelchair accessible. Parking limited.
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August 2022 by Mary J.
They were the closest tire place when my tire went flat and they said it couldn't be fixed I would have to get a new tire.I was pretty sure it could be fixed and I was right . They just wanted eighty dollars for a new tire.Shame on you
