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March 2024 by RBK Hisle
On my visit they seemed to be straight with me and where friendly to talk to.
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March 2024 by Jackie
Very helpful in setting up service for my carFriendly and helpful in diagnosis and experienced.
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February 2024 by Stephanie Hoskins
DO NOT USE THIS COMPANY! I took them a car that needed a brake job. Requested and paid for a complete tune up only for them to keep my car half of the day, only do the brakes. Yet they charged me and allowed me to finance the whole thing. My car ran like crap IMMEDIATELY! I took it back spoke with them only to have them tell me the work was done. No, after paying again somewhere else I had the proof. When brought the the District manager’s attention, he threatened me with his big attorney! I lost my sanity over this, I got an eviction notice, I lost 1,500 worth of income. Save the trouble and go to University Auto Repair! Go anywhere but there. Greg Miller is a smug conartist who Embezzles and trains them well. They are Credit card fraud artist. Thieves. Now, this is Kyle Monroe, Micheal, and Greg! Glenway!
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February 2024 by Gerry Wical
I had an emergency with my car engine, the got me in and was able to reset the diagnostic faulty sensor. Thanks so much .
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February 2024 by Eric Carter
Great service with Brian Excellent diagnostic from man in back
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February 2024 by Mary Adams
Efficient and quick
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February 2024 by James Eison
Every time our vehicle comes out of there shop another problem. They rotated tires low indicator light remains on.they said just drive it and it will go out.this seems very backwards for a mechanical shop. Indicator is still on.
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February 2024 by Tab Schunk
I understand places are understaffed so they are hiring people that may not have been considered for hire a couple years ago BUT there is no excuse. They just look like they have NO clue what they are doing! Long story short they did not do what I was charged for them to do because of an issue with my car. If i would not have been so worried about my car leaking oil and blowing up at that point, I would have been paying attention and NOT paid!!! Later that day I reach out to "corporate" to get my money back I get like 2-3 responses and NOW nobody will respond, I can't find a phone number. It is so MESSED up they did not change my oil filter YET I pay for an oil change and now nobody wants to respond. Nobody has the money these days to be getting SCRERWED!! I WILL NEVER GO BACK!!!!
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February 2024 by Brandie Woods
Edited to add-- on top of everything else, three weeks later and my check engine light is on again-- and the code is one of the codes these jokers "fixed".Sit back-- while I tell you my tale...November 15, I took my vehicle in to Car X for diagnostics and repair. Check engine light was on-- had a significant loss of power.. and my car was getting loud. I knew for sure that it would involve my exhaust and likely the catalytic converter- -but wanted to have it checked out. Called me back the next day-- said that it "might" be the turbo-- but it might be this other, cheaper repair... so they tried the cheaper repair first. Wasn't that. Ok-- going to replace the turbo. Big, expensive repair made even more expensive by their extreme markup of parts but... whatevs.. Was supposed to be completed the day before Thanksgiving. Called them that day-- and it wasn't ready yet.. but would be ready on Friday. Great! Went in on Black Friday-- was told "end of day"... well, I had to work that evening, so I went ahead and paid and asked them to leave my car in the lot as I had a spare key.Got there that evening-- guess what? No car. This will become a pattern, folks. Monday- -still not done. I'm told "We were really busy with the black Friday sale on tires". Um.. that's nice, but my car was there first and was due back to me on Wednesday. Tuesday-- I get a call saying that the turbo is on.. but there is something else going on. I get led around by the nose for another week, before they tell me that both my front and rear converters need replaced (gee, I said that on day one-- had they checked it then, we could have saved time). I'm told that due to all my inconvenience, they were just going to charge me their cost for parts (this is another lie-- these guys act like Google doesn't exist).Fast forward a couple more WEEKS (yes... Weeks). I call in on Thursday the 21st and I'm told that its ready. Great!! I'll be in on Saturday to pay for the second repair and pick up. I arrive on Saturday and get told "Oh, its not ready-- let me pull it in real quick". 30 minutes later.. I'm finally done.This entire episode cost me 38 days and $4200. Had they checked what I asked them to check from the beginning-- I could have saved the time and money by just trading my car in-- The real kick in the teeth is the extreme upcharge for parts-- especially when I'm told that they'll be charging me at cost due to my inconvenience. Guys-- its 2023-- these things can be easily researched.Summary is-- this is a shitty company that assumes every female who walks in the door knows nothing about cars. Avoid unless you're desperate.
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January 2024 by Mary Cox
Pay attention to what you are having done and cost. I would still recommend car-x to anyone
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December 2023 by Tracy Luttrell
Got in and out quick, staff was very friendly
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December 2023 by Rick Villier
Did a great job on my car! They saved me over $250 by not selling me a battery I didn’t need. My wife told me I went to the wrong location but I think I got it right! Thanks, Tom
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December 2023 by Debra Brentlinger
The manager, Jim, was very nice. He told everyone what was going on and what they needed and didn't try to oversell anything. He was very knowledgeable and he went above and beyond to help some other customers out. I only got an oil change. Pretty basic, but I'll continue to get them there as long as Jim is there.
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December 2023 by Ann Suttmann
I was treated kindly and with respect. I waited the 2 hours for my tires to be replaced. The waiting area was a bit dirty but the staff was nice and the deal on the tires was great!
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December 2023 by Seth Johnson
Jim got me in and worked with my schedule. He personally replaced my tires. Great service, and super friendly!