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September 2025 by Bren Shepard
My tire went completely flat the morning of September 4th and it just happened to happen as I was next to this shop. I pulled in and requested roadside assistance since my car didn't come with a spare, but roadside wouldn't get there until 9. I waited for the store to open at 8 and went in to ask if they had availability or would be able to sell me a new tire and change it out before roadside could get here - figured it's a tire shop and they might be able to fit me in, but no big deal if they couldn't. After not greeting me when I walked in and just staring at me until I talked, they acted completely perplexed and inconvenienced that I was there. Like I said, it's no big deal that they couldn't perform the service, but I didn't really understand why they were so rude about it. I'm new to the area, but I know this will not be where I come the next time I need service.
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August 2025 by Scott Hughes
My first time using CarX, but probably not my last. Kevin was friendly and efficient. Thanks to the team and kudos!
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August 2025 by joe pickle
I've dealt with Frank the manager for almost 20 years. He's always been honest and trustworthy and the prices were less than other places.
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May 2025 by William Hershey
Excellent service. I've had two different cars serviced here. They are doing a great job of maintaining the air conditioning on my 2005 Honda Pilot.
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February 2025 by Lizz Royce
I just got off the phone with Rob at Car-X Eastgate and had to get on here to give them a shout out. They’re always polite and respectful, and more than fair with pricing. We’ve had work done here in the past and have been completely satisfied. But we had to bring our cars in for 2 separate issues that ended up being so minor that they didn’t charge us anything. We’ll be going to them for all car maintenance because we can trust them not to take advantage.
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January 2025 by Justin Seward
They wanted a hundred and fifty five bucks just to look at my issue
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December 2024 by RaeLena Morrison
Lee is great! He is ready with advice and keeps my budget in mind with any repair plans. Would recommend him and Carx to everyone!
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December 2024 by Adam Phelps
Carx in Eastgate did a fantastic job and was very prompt to getting what I needed done will be back again.
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November 2024 by Richard P
There are still honest businessmen out there.
I have to admit, I am usually apprehensive about taking my car to any repair shop because it always feels like every time I do there is always something new that is found by the mechanic that needs fixing and if it’s not repaired, “you will run into problems down the road”.
But not today. I had convinced myself that I needed new brakes for my car. For a week or so I had been hearing my brakes squeaking when braking. I took my car to CAR X located on Glen Este-Whithamsville Rd. in Cincinnati OH. I was expecting to hear from the mechanic that I needed new front brakes. But to my surprise, after the FREE brake inspection, I was given the great news that my brakes were fine and did not need to be replaced. I was told that the squeaking was most likely due to dirt in the wheels. I went home, thoroughly cleaned the wheels and the squeaking is gone.
Thank you Lee and the rest of the team at CAR-X!! Not only you saved me from paying for an unnecessary expense, but you have somewhat restored my faith in that there are still some honest people with integrity out there.
I will definitely be recommending this shop.
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October 2024 by David Calvin
Outstanding customer service and kept repairs and service to minimum cost.
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October 2024 by Ray Dill
Attentive and professional
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October 2024 by SlapdashJohnson
Torqued 2 of my lug nuts in the rear to over 180 ft/lbs. The Honda manual says it's supposed to be 90ft/lbs
They didn't remove the old sticky weights on the tires when rebalancing. They then added another hammer on weight. Creating a counter balanced tire.
Go somewhere else.
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July 2024 by shawntae miller
I recommend their service very truthful
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July 2024 by Trenton Cornelius
Nice guys! Took a look at a potential leak for me and provided peace of mind quickly!
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July 2024 by Sexytee
Please beware.. I took my daughter car in for a tune up. The car was running great prior to taking it to this location. Spent $300 and the car literally stop the next day. Towed the car back up there for them to tell me she needs an engine. They did something to her car. I had the car checked out a few days before I took it there. They are the worse car shop I’ve ever experienced. I use to visit the location on Reading Road years ago but I stop going cause of the problems I’ve created after going for 1 problem. I didn’t fight it cause I my brother told me not to take it there and for that this will be a lesson learned. I’m posting this cause I do not want anyone else to go through what I’ve just went through so please becareful. Go down the street to Tire discounters or Firestone.
