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February 2024 by Navid R.
Came to this store last min because Southwest had lost my baggage and I had a meeting next day. I was helped by Layne, Deema, and Callie. Even though I got there last min, all 3 employees were friendly and took the time to make sure I had everything I needed. Really thankful to these employees.
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February 2024 by Morgan C.
I enjoy visiting this Nordstrom! The Jo Malone area is a favorite. It's larger and more stocked than other Nordstroms I've been to. The associate Ty is very helpful and helped me select a fragrance and process an exchange today. Their expertise is so valuable when trying to mix fragrances. They also provided a few samples of fragrances I wanted to try!
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March 2023 by Venus S.
The shoe department and women were picked over and minimal selection. I did find a couple of cute sweatshirts. If just browsing, there are clearance racks to look through. Helpful associate ordered the north face coat from another location. Be prepared if you order from another store it could take a couple of days to arrive. Customer service was just as helpful when picking up.Plenty of parking. Busy mall location.
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December 2022 by Sydnie C.
I love Nordstrom and had multiple great experiences over the holidays with in-store pick up, curbside and in-store. The gift wrapping was fantastic.
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December 2022 by Bobby D.
I have spoke of the outstanding customer service that Nordstrom (usually) provides. Well tonight was not a good night for that. I stood at the fine jewelry counter for 18 mins (I looked at my phone) the female working in that department made eye contact with me 2 or 3 times with out ever walking over to see if I needed help, which I did. While I was waiting she was walking up to people that had just strolled into the department and was asking them if they needed help. This happen 4 times while I was standing there. I did end up walking away without making a purchase. Nordstrom you can do better.
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September 2022 by Shawn F.
There was no Nordstrom in NYC, until one of their castoff "Rack" locations opened in Union Square, but I had become familiar with the store whenever I traveled to MA to visit family, & I managed to find something worthwhile every once in a while.So I was pretty excited to learn that there was one here at Kenwood, though I've had very little luck on multiple trips. Most of what they've got on offer is a bit more than I care to spend for whatever it might be. The store is consistently clean & orderly, which I appreciate. It's just that very little has called out "buy me!"
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July 2022 by Kimberly S.
This is my fav Nordstrom. It's clean, organized and generally well stocked. I often shop on line and pu in store. The process to pu an online order is quick and effortless.
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July 2022 by Tyann A.
This is a nice location that is clean and well kept. The staff is friendly and you can find some great items here.
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April 2022 by Libby V.
Not an "A" level location. More like a "C". Trying as hard as I could, couldn't buy anything to take home. Shoe department is sparse. As are designers. Cosmetic dept is up to snuff. And jewelry pretty full. Just not the shopping experience I was hoping for. Cafe on second floor is OK. You order and pay up front, and then take a seat. Only a step up from a lunch room in high school. Can you tell I was disappointed?
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August 2021 by Kelly Feezor
Dressing rooms were clean and uncluttered unlike many others that I visited at the mall on the same day. Employees even said that they know it’s important to keep up with it and not let it get out of hand. Kudos!!!
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July 2021 by Marcus Rob Maupins
It’s a beautiful exquisite store I really love it!!!!!
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July 2021 by Mirna Hekking
I highly recommend Nordstrom restaurant I always take my family members and friends for lunch date everything I have order taste very delicious
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May 2021 by Aidan M.
This store opened in 1956 as a Pogue's department store. In 1983, L.S.Ayres opened following with JCPenney in 1988, and Parisian in 1993. When Parisian closed in 2007, it was demolished to make way for this store. With Nordstrom moving came two very nice KONE MonoSpace traction elevators. Overall, I was very impressed with this particular Nordstrom.
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February 2021 by Don T.
never have had anything but great results from dealing with nordstrom regardless of the location...excellent customer service, wonderful products...its all good... don treadway
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June 2020 by Tammy L.
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