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December 2023 by Ashley G Taylor
Bought a pandora necklace and the manager burnt my necklace with me requesting to get it clean. I do believe he did it on purpose for me not to get the necklace. They show favoritism . Refused to show me necklace.
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October 2023 by Kimberly Mastin
Very nice guy very nice store with some really nice things wish I had more time to look but maybe next time ❤️
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July 2023 by Angela Edwards
I love this store because of Steven !! Make sure you don’t ask Ashley to help you out she is unprofessional and rude !! I was told I could exchange something when I came back into the store because I came back three time and spent my hard working money there to buy items from Steven I always pawn my ring and get a certain amount ashley decided that she would offer me $100 dollars less then I usually get my fiancé buys all my jewelry from there and we have always use this store to pawn ! She laughs at my face after insulting me ! She was very immature and also she is racist. I seen her offer the lady next too me $10000 dollars for her stuff and I fill it was because she was the color she was ! I’m a manager and I know what customer service means too everyone too a company people that go too the pawn shop already are feeling some type away because they’re going through a hardship in life and have to pine their items that they do not want to pine just to make it through in life and when you go in there in you have to pawn your items .That’s what pawn shops are there for to make you situation better . No customer should be laughed at and too top of off offer someRidiculous amount to pawn . I just want cash American too know that Ashley does not belong at your store there is nothing funny about having a hard time in life and having too take what you love and pawn it . There is nothing easy about that to be treated like that is ridiculous and that is what’s wrong with the world today there is no customer service and then you have disrespectful people like that that does have a job that they do not deserve and treat people the way they treat people. I am so sad that i can’t go there to buy or pawn anymore!
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June 2023 by Angela E.
Steven and all the employees there are amazing they go out of there way to take care of there customers. Ive always shopp at the on reading road .. I've never gotten good customer service out of them .. If you need a pawn shop that cares I recommend you go see Steven at the Montgomery road one !! They took the time to help me pick out my fiancée ring and neckless and the price was even better it's just a fun lovey place to go I spend a lot of time trying to Choi what I wanted and steven took a hour out of his time to help me he was very helpful and really cares about his job and his customers!! I recommend you ship here .. You will be very satisfied
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June 2023 by Tom Nobrady
Keonte hooks me up on the jewelry good guy keep up the work crew-JayR
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May 2023 by Lorenda Johnson
As per usual....The Staff ALWAYS helps, & Show Patience with Me. Shout out to Keonte and Steve.
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April 2023 by Vallissha Taylor
If your looking for a little loot to get by even to pay a bill, this is your stop!.They are reasonable, pleasant and the atmosphere gives good neighbor vibes. Also a great place to grab a beautiful ring or tennis bracelet for Mothers day!
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April 2022 by Loary Loath
The guys are very respectful and have great vibes…Devante Steven and Keyonte make me feel like family great crew!
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July 2021 by Uncle Jay Jay
It was my first visiting the store and I was very happy. All I employees had great customer service. I was looking a tv and fan and it was perfect timing for me. I purchased both and ended up not spending a lot of money. Thanks for being respectful towards me!!!!
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April 2021 by Mz KiddTheGoddess Jaci
Always cool stuff like staff alot
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April 2021 by Scott Stoddard
They gave me top dollar Price on an Old 9 mm pistolThat no other store could match.I am looking forward to going into their store today to take a look at the used pistols as soon as they open.
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February 2021 by Mz KiddTheGoddess Jaci Gma
Always cool stuff like staff alot
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January 2021 by tyler hines
The customer service is terrible they will lie to you so you will come in.
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November 2020 by Devante Kennedy
It's an awesome place to get nice things
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April 2020 by Kwazi Squirrell
Called to make an inquiry and the gentleman was abrupt and rude and rushed me off the phone.
