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August 2024 by zz zz
Ridiculously understaffed. Expect long lines with disgruntled customers and a single teller and banker being forced to deal with them because the branch wants to save money. When you’ll leave is a wild guess since there isn’t a standard queue for anywhere except the teller line, so you have no idea how many people are in front of you.
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September 2023 by Stephen Meyer
My critique does not have to do with this particular bank, but rather with the automated phone system. It seems to be impossible to speak with an actual representative. I'm very frustrated with Chase.
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September 2023 by Kishore The Globe Explorer
Very polite. Whole employees are very friendly and very fast in response to our queries. They also provide snacks and drinking water. I can see 2-3 ATM’s in the Bank Itself. The Branch manager is very down to earth. Sometimes we need appointments for opening new bank account. Mostly during the university opening time. Everything fine in this bank. Please do contact about the offers while opening bank account.
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September 2023 by tanisha myles
Looking for a new bank. They close randomly. Nobody ever answers any location phone and no locations are close to each other and so far no locations have a notary. Ridiculous
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July 2023 by Sammyblueyes Droid
Amazing Service And Early In The AM Too! Thanks Kayla!!
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May 2023 by William Jensen
After hours when got pff work 11pm, the card reader exterior of chase bank did not work to gain access to the atm machome
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February 2023 by Gladys Page
I have banked here for years. I haven't been disappointed yet!
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February 2023 by Yousef Ahmad
Branch not open during posted hours.
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February 2023 by Jeremy L.
Horrible customer service Sheila from accounts is so rude I will never deal with this bank again most garbage bank
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August 2022 by Donna P
I drove to JP Chase to inquire about arbitrary charges. I didn't have a proper ID ;however I did have my debit card. It was a vital necessity to receive help with my account. My car broke down and I had to transfer funds to pay for AAA membership. As a result I am under water now with my account. I suggest the manager speak to the staff to work with loyal JP Morgan chase customers like me. The Chase bank in Lake Oswego (Dan) and uptown Portland (Haley) are far more attentive to my needs. Good night and Good Luck.
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September 2021 by James Hamann
I forgot the students were moving in this week and ended up running 15 minutes behind for my appointment here due to traffic— only to walk into a lobby PACKED with customers. All of the employees were helping large groups of people at a time in a very efficient and friendly manner. Jessica was able to fit me in with the branch manager Justin when one of his appointments wrapped up sooner than expected and I really appreciate it! Two very nice people! Thanks again!
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September 2021 by Christopher Uihlein
Company refuses to perform Notary Public duties to the public
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June 2021 by Steve L
The light skin manager treats people at this location without respect. While talking to him you could feel him past judgment on you. Example, I walk in to get something notarized. I don't have an account with Chase and anyone who has been in sales would see me as a new opportunity to open an account. Instead I'm given a list of check cashing places I can go to. He jumped directly to those options instead of offering me a chance to open an account or even better, refer me the the bank I currently bank with. That plus other things he has said to a coworker of mine makes me glad not to be banking with Chase.
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May 2021 by William Rogers III (Will)
+ great service and friendly helpful staff+ Easy, fast ATM
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March 2021 by Tiant Taylor
Employee’s at the branch are Awesome ??
