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April 2024 by Yusuf Nazlı
They are very friendly and understanding, especially Era, they do a very good job, everything was great, I had a carry out order and Era prepared it in seconds.
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April 2024 by Mason Maria
this location is by far the worst chipotle I ever have been to. They never have any food. They constantly are dirty and never cleaned up and half of the time they open up past opening and their cash register never works, and they will only accept cash as if that’s the most common form of currency in 2024 if you can go to any other chipotle in the Cincinnati area, I highly suggest you do avoid this location at all costs.
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April 2024 by Taylor Suggs
Always have great quality food and are never late mobile pickups!
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April 2024 by Bella Delacruz
This has got to be the worst location ever. Every time I mobile order, they always mess up. Half of the ingredients are always missing. Every time. Now I have to always order inside and the place is always dirty. The staff lacks customer service, not even a greet when you walk in. It’s disappointing because this is the one that’s close to me and now I’m just gonna have to drive somewhere else farther. Inconvenient and so frustrating.
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March 2024 by Bhavin Joshi
Went in at 830pm on a Sunday to get dinner for the family and they were out of corn salsa. They close at 11pm, surprised they didn’t make anymore corn salsa. Nonetheless I had some disappointed family members.
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March 2024 by jermisha hair
Great friendly staff, dining area not too clean, trash extremely full, very busy location.
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March 2024 by Don A
Just avoid….A dirty place, nasty service and tiny tiny portions!!
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March 2024 by Ciara Tunstall
Ceasar and Julie are just absolutely fantastic. They are hard-working individuals! They are both truly respectful with consideration of their age and working in fast food. Its rough to get employees now a days let alone hard- working and sincerely caring employees! They both deserve raises in my professional opinion. They are management material seriously!!! This is the only Chipotle i will get food from just because of their attention to detail and respectful mannerisms! Thanks for what you both do it makes a difference, I promise!!
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March 2024 by Steve W
We visited this location after our son's taekwondo test over at Ahn Taekwondo. The staff was super friendly and efficient. We'd definitely stop by again the next time we're in the area.
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March 2024 by Julie Jestice
One of the best Chipotle experiences ever! I ate every bite of my veggie bowl.
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February 2024 by Brian j
Fast fresh and filled to the
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February 2024 by Chipotle Ninja
Ordered online asked for: rice, chicken, beans, fajita veggies, tomato, corn, lettuce, sour cream guac. When I picked up my order they said sorry they were out of: fajita veggies, tomato, lettuce, and guac. How the hell does a restaurant that only has to keep track of 10 things run out of nearly half of them.And I placed this order at 8:30pm, the place is supposed to be open until 11pm. I feel bad for some dude who ordered a burrito at 10:45pm, probably ended up with a tortilla filled with napkins and some sour cream.
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January 2024 by Euna C.
App order was 16 min later than the pick up time. An ingredient I paid extra for was missing. The size of the burrito was half the normal size as well! Do not order to go from this location! Super slow and a very stingy portion AND/OR missing ingredients!
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January 2024 by Michael Runge
This place is a joke, only person in line for 3 minutes didn’t get greeted. Out of chicken. Out of queso. Someone needs to get the led out…
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December 2023 by Clara U.
I guess chipotle is trying to save money. For a $20 door dash I should have at least gotten my bowl full. Are they so broke they can only afford 1 scoop of each? I plan to share and I only got a half bowl. Very disappointed! So I contacted Pepper on the website and went through that about 4 times and gave up because it was pointless. So I thought 1 more chance let's just see if it's a mistake and same crap the next time too. This is ridiculous. I'll definitely find another place to order from! I'll not waste the money a 3rd time. Sorry Chris the website is not helpful
