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September 2023 by John Judge
Great people can take care of you quickly
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August 2023 by Bridgette Jackson
There was a very high level of customer service represented in this place. I was treated as a respected and valued customer.
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August 2023 by Šteff Lediamont
Joseph F. Processed my modem return very quickly and waived the fee off of my account, very professional about it too. Great work!
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August 2023 by Lynn Regenhold
We want to commend the service we received from Calista Harvey on 8/3/23. We came into the store after having a very unsuccessful and irritating call to the Alta Fiber Customer Service. Calista welcomed us warmly, and immediately tried to understand our issue with our landline. Apparently, when certain callers try to call the landline there is no ring heard on their end. After attempts to try to solve our problem, she became aware of our “Reveal 8” involvement with our copper wiring. We all came to a conclusion that satisfied us. She is an employee to be proud of!!
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August 2023 by Becky Gentry
Returned cable boxes. The guy assisted me quickly but very impersonal
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July 2023 by Faith Wegner
We put our account on auto pay and they stole over $1,000 from us and only offered us $58 back. DONT TRUST THEM!
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June 2023 by Jay Frame
Really helpful crew. They solved my problem. I will go back again.
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May 2023 by lona Xoxo
Very impressed with my alta fiber installation today the man checked out the scene and called in an army of men they were on ladders everywhere in the street directing traffic in my house tied all wires down correctly and my price is unbeatable highly recommend!
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May 2023 by Tonya Figgs
The associate was very nice and helpful. His customer service was great!
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February 2023 by Marcie Easton
Only complaint I have is that the sign should state only entering here because GPS did know this and I had to go back around to get to the only driveway in. Customer service was good.
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February 2023 by Sonya Biddle
Very knowledgeable. Got in and out quickly. Highly recommend.
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October 2022 by john lombert
Was assisted by John E. Who was really patient with me explaining the products to my needs. Great example of a hard working young man. An asset to any company. Need more ppl like him everywhere else!
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October 2022 by Erica J Brown
Andrew McGarr was super helpful. He understood my frustration and not only did he get an appointment with the tech to come help us on a Sunday, he also worked to get our monthly bill lowered. Awesome guy who saved the company from losing a frustrated customer.
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August 2022 by Cody Meyer
John was extremely helpful explaining everything to me well enough for a 22 year old to understand.
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July 2022 by Bangshang B
Excellent Customer Service. I needed a power cord. Brandon Housley was very helpful.12:25 6/30/2022