altafiber Corporate Office
Hours:
221 E 4th St, Cincinnati OH 45202 Hours
About altafiber Corporate Office
Altafiber Corporate Office has been connecting customers in Ohio, Kentucky, and Indiana for over 140 years, providing essential lightning-speed internet through its Fioptics service. Customers appreciate the helpfulness of the staff, with many noting positive experiences while setting up services. Technicians are described as prompt, efficient, and personable, often resolving issues effectively. One customer highlighted the excellent service received during a crucial moment, ensuring everything was ready for the Cincinnati Reds Opening Day. Although some customers expressed concerns about installation fees, overall satisfaction with the support and service remains high. Altafiber continues to be a reliable choice for those needing connectivity in the region.
Most Recent Reviews
April 2024
The process was amazing and the installer was great.
April 2024
I'm new to Kentucky and working with Joie via chat was extremely helpful. Everything is set for my move and the technician is already scheduled for the day after I arrive.
April 2024
Altafiber service technician was prompt and efficient. I still can't believe the company sent equipment to us to install ourselves when it was obviously impossible. Our technician handled it very well.
More Comments(147)
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