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February 2024 by Tom Grabo
Overpriced stuff for girls. But my daughter likes it so 4 stars I guess. Staff was nice at least.
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December 2023 by Cheyanne gilliam
I would give this location zero stars, honestly. I have no idea how anyone has left more than a 1 star. This is the SECOND time I have dealt with the actual worst costumer service at this location. I experienced it twice with, I believe it’s the manager… she has brown hair and a nose piercing. she is extremely rude with her approach and unprofessional. I had an online gift card that said it can be used at any Claire’s in store in the u.s and her employee wanted to check if she could use it on the credit card machine and she SNATCHED it out of the employees hand and said we don’t accept that gift card??? Literally the worst retail experience of my life and finally learned Claire’s kenwood is ran terribly and I’d advise you to go to any other location.
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December 2023 by Royalty Hearn
the worse experience with customer service ever actually! my friend bought healing cleaner for her piercing and after she got done buying it wanted to return it . one of the workers were being short with her and very disrespectful! when we called back and asked to speak with manager she was rude as well ! honestly probably racist too !
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October 2023 by Debbie
The staff at this Claire's is so sweet and helpful. I went to shop for my daughter's 10th birthday slumber party and the staff was attentive and really helped me with picking the perfect items. My daughter and her friends loved everything! Also, the store was so clean and everything was fully stocked and available. I will definitely shop here again.
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October 2023 by Chris Kugele
Had not been to the store in awhile and it is looking great recently. Staff is friendly and knowledgeable especially helping me as a Dad with my daughter. I always feel like a fish out of water but they made me feel truly comfortable. I will definitely return for future needs.
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October 2023 by Jennifer White
This store is my absolute favorite!! The staff is amazing and the Manager, Mallory, goes above and beyond for their customers! Such a clean, organized, fun place to shop for all ages!!
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October 2023 by Morgan Newman
Best experience I’ve had at a Claire’s! The store is so nice and organized well. The staff was absolutely lovely as well! Love this one!
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October 2023 by Benjamin Smith
The new store manager Mallory is the best!
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March 2023 by Beautiful Disaster
I love it. I've been coming since the 90s. I always find what I'm looking for and more!
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March 2023 by Katie Stacy
Store didn’t open at 10 like the hours online had said- on the claire’s site and Google.
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November 2022 by Waistlyne Llc
Had an amazing experience shopping for my two girls for their birthday one of the shift managers Joslynn Brown was very helpful and knowledgeable about the store, you can tell she enjoys her job and interacting with people.
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November 2022 by Shane Mitchell
Cool little store for kids prices are kind of high though
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June 2022 by Jennifer Oetjen Briede
why is the kenwood store closed due to inventory when there is a ton of inventory in the store?!?
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May 2022 by Elizabeth Johnson
Got what I wanted. At a great price.Store could be a little neater organized
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February 2022 by bean pie
Staff are rude, store is cluttered to the point of not being able to reach certain spots of the store and there is no organization at all.After pushing past boxes to get the one thing we wanted we waited almost 10 minutes for someone to take our money. Once she did decide to check us out, she had no knowledge of their rewards program....sooo another 5 minutes for someone else to act like they didnt have the time.Worst experience ever.
